Bank statement charge
What is a SUPPORTPDFFILLER.COM charge on my card?
Who charged you
pdfFiller an online PDF editor run by airSlate, Inc.
SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. of Brookline, Massachusetts. The charge is usually a pdfFiller plan that began when a 30-day trial ended, sometimes a whole year paid at once, or a small test charge at sign-up that is refunded.
How it can show on a statement
SUPPORTPDFFILLER.COMSIGNNOW PDFFILLER
Find out what it was
- 1
Search your inbox, spam and promotions folders for pdfFiller, signNow and airSlate, and for the exact amount.
- 2
Count back about 30 days from the first full charge, the length of pdfFiller's trial, and think about any form you filled in or signed online around then.
- 3
Compare the amount with twelve months of a plan: one large charge is often a yearly plan, not a single month.
- 4
Look at whether a small line was refunded again within a few days; a test of the card is not the plan itself.
- 5
Check the subscriptions list in the App Store or Google Play, and ask colleagues or family who use the card.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to pdfFiller (airSlate), so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “SUPPORTPDFFILLER.COM”?
pdfFiller bills under its support web address, so the line reads SUPPORTPDFFILLER.COM rather than the product name, and it can look like a help desk instead of a subscription. pdfFiller belongs to airSlate, Inc., which also runs signNow, DocHub and US Legal Forms. signNow is airSlate's e-signature service and comes with pdfFiller's Premium plan; one line from public card records reads SIGNNOW PDFFILLER. If your bank adds a town after the name, Brookline in Massachusetts is where airSlate has its office.
A pdfFiller plan bought inside the iPhone or Android app is different: the App Store or Google Play handles that billing, so it shows under Apple or Google instead of SUPPORTPDFFILLER.COM.
Why you might see this charge
- A plan that started when the 30-day trial ended: pdfFiller renews every billing period after the trial unless it is cancelled.
- A yearly plan charged as one payment: pdfFiller shows its prices per month, but the cheaper plans have an annual payment schedule, so one charge can cover twelve months.
- A month-to-month plan, which costs more per month than the yearly price, renewing on the same date each month.
- A small test charge on the card at sign-up: pdfFiller's terms say it may test a card this way and refund the amount within ten business days.
- A line reading SIGNNOW PDFFILLER: signNow, airSlate's e-signature service, comes with pdfFiller's Premium plan.
- A colleague or family member who filled in or signed a form with your card, including on a work card.
Is SUPPORTPDFFILLER.COM legit?
Yes. pdfFiller is a real online PDF editor run by airSlate, Inc., a US company based in Brookline, Massachusetts, and SUPPORTPDFFILLER.COM is how its subscriptions appear on card statements. Most surprises come from a trial that renewed into a paid plan, or from a yearly plan charged in one go.
Emails that use the pdfFiller name and ask you to sign in or pay through a link are a separate matter. Check a charge against your own inbox and the accounts you use, never through a link in an unexpected message.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
| TRTHFDR*TRUTHFINDER.COM | TruthFinder | TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect. |
| D J*WSJ | The Wall Street Journal | D J*WSJ is Dow Jones & Company, the publisher of The Wall Street Journal, Barron's and MarketWatch. |
| CHEGG ORDER | Chegg | CHEGG ORDER is Chegg, the US homework help and study company. |
| WMT PLUS | Walmart | WMT PLUS is Walmart+, Walmart's paid membership for delivery and shopping perks. |
| Amazon Prime Pmts | Amazon | Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership. |
Questions about SUPPORTPDFFILLER.COM
What is SUPPORTPDFFILLER.COM on my credit card?
It is a payment to pdfFiller, an online tool for editing, filling in and signing PDF forms, run by airSlate, Inc. It is usually a subscription that started after a trial.
Why was I charged by pdfFiller after the trial?
pdfFiller's trial lasts 30 days. Its refund policy says that once the trial has ended, the service renews automatically every billing period unless it is cancelled.
Why is my SUPPORTPDFFILLER.COM charge so large?
pdfFiller shows its prices per month, but the cheaper rate comes with an annual payment schedule. If you or someone on the account chose it, one charge pays for the whole year, which makes it look much larger than a monthly price.
What does airSlate have to do with pdfFiller?
airSlate, Inc. is the company behind pdfFiller, signNow, DocHub and US Legal Forms. signNow comes with pdfFiller's Premium plan. A pdfFiller plan bought in the mobile app is billed by Apple or Google and shows under their name instead.
What if I did not agree to a SUPPORTPDFFILLER.COM charge?
File a complaint on Complain.biz. We write it with you and send it to pdfFiller, so you do not have to chase it yourself.
Based on
- State of Delaware open data: state employee card transactions (SUPPORTPDFFILLER.COM and SIGNNOW PDFFILLER lines)
- pdfFiller Refund Policy: renewal after the trial, App Store and Google Play billing
- pdfFiller Pricing: plans per month with an annual payment schedule, 30-day trial, signNow in the Premium plan
- Contracting Entity Table: airSlate, Inc. and its companies (pdfFiller)
- pdfFiller Terms of Service: automatic renewal and small test charges on a card
- How can I pay for my pdfFiller subscription? (pdfFiller FAQ)