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Bank statement charge

What is a Scribd Inc charge on my bank statement?

Who charged you

Scribd Inc. (the company behind Everand, Scribd and Slideshare)

SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. The charge is usually a monthly or yearly subscription to Everand, the ebook and audiobook app, or to Scribd's document site, often the first payment after a trial ended.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Scribd.

How it can show on a statement

  • SCRIBD INC
  • SCRIBD
  • SCRIBD.COM
  • SCRIBD R[reference number]
2 more ways it shows
  • TEMPORARY AUTH SCRIBD
  • SCRIBD INC *TEMPORARY

Find out what it was

  1. Search your inbox and spam folder for Scribd and Everand: a subscription sends one confirmation email when it starts and a reminder before a trial ends, but nothing for later renewals, so the email you need may be months old.

  2. Sign in to Everand and to Scribd with each email address you use; the subscriptions are separate, and each payment history shows the date and amount of every charge.

  3. Check the subscriptions list in the App Store or Google Play for both Everand and Scribd, since older plans can be listed under either name.

  4. Look at whether the line is pending and says TEMPORARY: that is a card check at the start of a trial, not a payment.

  5. Ask others in your household whether they signed up for audiobooks, ebooks or document downloads with your card.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Scribd, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “SCRIBD INC”?

Everand, the ebook and audiobook app, is a service of Scribd, Inc., and subscriptions to Everand, Scribd and Slideshare bought directly are all billed under the company name. Scribd's help pages say so plainly: Scribd, Inc. is the billing name on the bank or card statement. So an Everand plan shows as Scribd, even if you have never used the Scribd document site.

Everand and Scribd are separate subscriptions, so one card can carry two Scribd lines, one for each. In the EEA and the UK, the contract for Scribd Premium is with Scribd Netherlands B.V., though Scribd's help still names Scribd, Inc. as the billing name. A plan started in the App Store or Google Play is billed through Apple or Google instead, and is listed there under Everand or Scribd.

Why you might see this charge

  • A monthly Everand subscription for ebooks and audiobooks, charged on the same calendar day each month as the first paid month.
  • A trial that turned into a paid plan: an Everand trial started on its website lasts 30 days and renews into a subscription unless it is cancelled at least 24 hours before the end.
  • A Scribd subscription for documents, which also covers Slideshare, renewed or started after a trial.
  • A discounted rate or a yearly plan that ended or renewed, so the full regular price was charged.
  • A pending check on a new card at the start of a trial, shown as TEMPORARY AUTH SCRIBD or SCRIBD INC *TEMPORARY, which drops off within a few business days.
  • A second subscription on another account or email address. A plan bought in the App Store or Google Play is billed by Apple or Google, so a SCRIBD INC line is one paid on the web.

Is SCRIBD INC legit?

Yes. Scribd, Inc. is a real San Francisco company that runs Everand, Scribd and Slideshare, and a SCRIBD INC line normally means one of those subscriptions was paid with the card. The name mostly surprises people who only know the Everand app.

Scribd's own help pages say a charge after cancelling usually means the cancellation did not go through, most often because the plan was bought in the App Store or Google Play; a second account under another email address is the other common cause. Emails that copy the Scribd or Everand name and ask you to sign in through a link are a separate matter; check the charge against your own accounts instead.

Other charges people look up

On your statement Who charged you What it usually is
PCH*CLASSMATES.COM Classmates PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect.
CHECKMYFILE.COM Checkmyfile CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro.
TRTHFDR*TRUTHFINDER.COM TruthFinder TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect.
D J*WSJ The Wall Street Journal D J*WSJ is Dow Jones & Company, the publisher of The Wall Street Journal, Barron's and MarketWatch.
CHEGG ORDER Chegg CHEGG ORDER is Chegg, the US homework help and study company.
WMT PLUS Walmart WMT PLUS is Walmart+, Walmart's paid membership for delivery and shopping perks.
Amazon Prime Pmts Amazon Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership.
ROKU FOR Roku ROKU FOR is Roku, billing a streaming subscription you started on a Roku device, with the streaming company's name…

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Questions about SCRIBD INC

What is a Scribd Inc charge on my statement?

It is a subscription from Scribd, Inc., usually to Everand, its ebook and audiobook app, or to Scribd's document site. Both are billed under the Scribd, Inc. name.

Why does Scribd charge me for Everand?

Everand is a service of Scribd, Inc., and its subscriptions are billed under that company name. An Everand plan therefore shows as Scribd on a bank or card statement.

What is TEMPORARY AUTH SCRIBD?

It is a short check Scribd runs on a new card when a trial starts. No money is taken, and the pending line usually disappears within three to five business days.

Is Scribd Inc a real company?

Yes. Scribd, Inc. is the San Francisco company behind Everand, Scribd and Slideshare. A charge from it is normally a subscription, often one that began with a trial and then renewed.

What if I did not agree to a Scribd Inc charge?

File a complaint on Complain.biz. We write it with you and send it to Scribd, so you do not have to chase it yourself.

Based on

  • Payment methods we accept: what the charge looks like on your statement (Scribd Help Center)
  • Your Everand billing history and invoices: why Scribd, Inc. shows on your statement (Scribd Help Center)
  • Your Scribd invoices and payment history: charges appear as Scribd, one confirmation email (Scribd Help Center)
  • Pending Scribd transactions during your trial: TEMPORARY AUTH SCRIBD (Scribd Help Center)
  • I can't find my subscription: look for Scribd, Inc in your bank statement (Scribd Help Center)
  • Something's wrong with my bill: trials and discounts ending, charges after cancelling (Scribd Help Center)
  • Subscribed to the wrong product: Scribd and Everand are separate (Scribd Help Center)
  • About your trial on Everand: 30 days on the web, 7 in the app stores, a reminder email before it ends (Scribd Help Center)
  • Everand Subscriber Agreement: a service of Scribd, Inc., monthly and yearly billing dates (Scribd Help Center)
  • Scribd Premium Terms of Sale: Scribd Netherlands B.V. for the EEA and UK (Scribd Help Center)
  • State of Delaware open data: state employee card transactions (SCRIBD INC and SCRIBD lines with a reference)
  • State of Delaware open data, archived card transactions (SCRIBD.COM and SCRIBD INC lines)

Charged without asking?
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