Bank statement charge
What is the PCH*INTELIUS charge on my bank statement?
Who charged you
Intelius people search website, part of PeopleConnect
PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs Classmates. The charge is usually an Intelius membership that renews every 30 or 60 days until it is canceled, or the paid plan after a trial of a few days for less than a dollar.
How it can show on a statement
PCH*INTELIUSPCH*INTELIUS [phone number]PCH*INTELIUS [phone number, cut short]INTELIUS [phone number]
2 more ways it shows
PCH*INTELIUS.COM/SBPCH*INTELIUS.COM/RT
Find out what it was
- 1
Search your inbox and spam for Intelius and for the exact amount: Intelius emails a confirmation for every order.
- 2
Count back 30 or 60 days from the charge to an earlier line with the same name, or a few days to a small trial charge.
- 3
If you or someone in the household has an Intelius login, the membership settings in the account list every active subscription, each billed on its own.
- 4
If there are two lines with different amounts, compare them: a second plan or add-on bills on its own schedule.
- 5
Ask others who use your card whether they looked someone up, checked an unknown number or ran a background report.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Intelius, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “PCH*INTELIUS”?
Intelius lists PCH*INTELIUS as its statement name, on its own or followed by one of its support numbers, and that number can show cut short at any length, so the line may end in a few stray digits. Its terms add that some lines show just INTELIUS and a number. Intelius does not explain the PCH* letters, and the same letters appear in front of Classmates charges, another PeopleConnect site.
The line names the website, not the plan, the report or the person who was looked up. In older card records, Intelius lines ended in .COM/SB or .COM/RT, and before that they began with INO* instead of PCH*.
Why you might see this charge
- A trial of a few days for less than a dollar that moved on to a paid membership because it was not canceled in time.
- A people search or background report membership renewing every 30 or 60 days, which bills whether or not anyone still uses it.
- A second subscription, such as an extra report type or identity protection plan, still running because each subscription has to be canceled on its own.
- A charge that was already pending when the membership was canceled, which still goes through.
- Someone in the household looked a person up, checked an unknown caller or ran a background report with your card.
Is PCH*INTELIUS legit?
Yes. Intelius is a US people search website, run by Intelius LLC and listed by PeopleConnect as one of its brands, and its own billing page and terms name PCH*INTELIUS and INTELIUS as its statement names. Most Intelius services are only offered as memberships that renew until they are canceled, and its terms say the fee keeps running whether or not the service is used, so a genuine charge can come months after the first search.
Texts and emails that borrow a people search name to ask for card details through a link can be fake. Check the charge against the order emails in your own inbox instead.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| STP*DOC.PDFGURU | PDF Guru | STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus. |
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
| TRTHFDR*TRUTHFINDER.COM | TruthFinder | TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect. |
| D J*WSJ | The Wall Street Journal | D J*WSJ is Dow Jones & Company, the publisher of The Wall Street Journal, Barron's and MarketWatch. |
| CHEGG ORDER | Chegg | CHEGG ORDER is Chegg, the US homework help and study company. |
Questions about PCH*INTELIUS
What is PCH*INTELIUS on my credit card?
It is a charge from Intelius, a US people search and background report website. It is usually a membership that renews every 30 or 60 days, or the paid plan that follows a short trial.
Is PCH*INTELIUS from Publishers Clearing House?
We found nothing that ties it to Publishers Clearing House. Intelius lists PCH*INTELIUS as its own statement name and does not say what the letters stand for. The same PCH* letters appear on Classmates charges, another PeopleConnect site. The charge is from Intelius.
Why does Intelius keep charging me?
Most Intelius services are sold as memberships that renew automatically until they are canceled, and each subscription has to be canceled on its own. A charge that was already pending when the membership was canceled still goes through.
Why are there numbers after PCH*INTELIUS?
Intelius puts one of its own support numbers after the name, and it can show cut short, so the line may end in part of a number. It does not identify the plan or the person who was looked up.
What if I did not agree to a PCH*INTELIUS charge?
File a complaint on Complain.biz. We write it with you and send it to Intelius, so you do not have to chase it yourself.
Based on
- How Do Intelius Charges Show Up? (Intelius Help Center)
- Intelius Terms of Use and Conditions of Sale: statement names, renewal every 30 or 60 days, fees regardless of use, order emails (Intelius)
- I Wasn't Expecting To Be Charged By Intelius: pending charges, each subscription canceled on its own (Intelius Help Center)
- How Much Does Intelius Cost? (Intelius Help Center)
- Billing policy: billed every 30 days (Intelius Help Center)
- How to Cancel my Intelius Membership? Active subscriptions listed in Membership Settings (Intelius Help Center)
- What is Intelius Identity Protect? (Intelius Help Center)
- PeopleConnect: Classmates, Intelius, TruthFinder, US Search and Instant Checkmate (PeopleConnect)
- State of Delaware open data: state card transactions with INO*INTELIUS and PCH*INTELIUS lines