Bank statement charge
What is the SXM*SIRIUSXM.COM/ACCT charge on my card?
Who charged you
SiriusXM satellite radio and streaming subscriptions
SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you directly. The charge is usually a car radio or streaming plan renewing, often one added during or after the trial that came with a car.
How it can show on a statement
SXM*SIRIUSXM.COM/ACCT
Find out what it was
- 1
Search your inbox and spam for SiriusXM and the exact amount: renewal notices and price changes go to the email address on the account.
- 2
List every car with a SiriusXM radio you own or owned, including one sold or traded in, and compare the date of the first charge with when its trial ended.
- 3
Compare the amount with earlier lines: the same amount every month, quarter or year is a renewing plan, and a total a little above the plan price usually includes the music royalty fee and tax.
- 4
Check the subscriptions in your Apple ID, Google Play or Roku account: an app plan bills there, so an SXM* line points to a plan billed by SiriusXM itself.
- 5
Ask others who drive your car or use your card whether they signed up when a trial ran out.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to SiriusXM, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “SXM*SIRIUSXM.COM/ACCT”?
SXM is a short form of SiriusXM and the rest of the line is its web address, so the statement names the company but not the plan, the radio or the car it is for. Lines like this come from plans billed by SiriusXM itself. A plan bought in the SiriusXM app on an iPhone, an Android device or a Roku is billed by Apple, Google Play or Roku instead and shows under their names.
SiriusXM's customer agreement says a subscription included with the purchase or lease of a car does not renew automatically: it stops at the end of its term, or earlier if the car is sold. A charge under this name means a paid plan is on the account, for example one taken during or at the end of that trial, and paid plans renew until they are canceled.
Why you might see this charge
- A monthly, quarterly or yearly plan renewing for the same period, at the rate in effect at each renewal, so a promotional price can run out.
- A plan someone took during or after the trial that came with a car: the trial stops by itself, the paid plan does not.
- A subscription still running for a car you sold or traded in; SiriusXM may move it to your new car when it receives records of the sale, and billing goes on.
- Fees on top of the plan, such as the U.S. Music Royalty Fee on plans with music channels, or an activation fee for a radio.
- A streaming plan that started with a trial period and turned paid when it ended.
- A second radio on the account: each radio needs its own subscription.
Is SXM*SIRIUSXM.COM/ACCT legit?
Yes. SiriusXM (Sirius XM Radio LLC, New York) is the real satellite radio and streaming company, and the SXM*SIRIUSXM.COM/ACCT line seen on card statements belongs to it. Its customer agreement says paid plans renew automatically until they are canceled and that canceling usually takes effect at the end of the current period, so an old plan can keep billing long after anyone listened.
Texts and emails that use the SiriusXM name and ask for card details through a link can be fake. Check the charge against your own inbox and statement instead.
Other charges people look up
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|---|---|---|
| PCH*INTELIUS | Intelius | PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs… |
| STP*DOC.PDFGURU | PDF Guru | STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus. |
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
| TRTHFDR*TRUTHFINDER.COM | TruthFinder | TRTHFDR*TRUTHFINDER.COM is TruthFinder, a US people search and background report website run by PeopleConnect. |
| D J*WSJ | The Wall Street Journal | D J*WSJ is Dow Jones & Company, the publisher of The Wall Street Journal, Barron's and MarketWatch. |
Questions about SXM*SIRIUSXM.COM/ACCT
What is SXM*SIRIUSXM.COM/ACCT on my credit card?
It is a SiriusXM subscription billed by SiriusXM itself, usually a car radio or streaming plan renewing. SXM is SiriusXM's short name, followed by its web address.
Why is SiriusXM charging me after my car trial ended?
A subscription that comes with the purchase or lease of a car does not renew by itself. A charge after it means a paid plan was added, and that plan renews for the same period until it is canceled.
Why am I still charged for SiriusXM after selling my car?
A paid subscription does not end with the sale of the car. SiriusXM may move it to your new car when it receives records of the sale, and it keeps renewing until it is canceled.
Why is my SiriusXM charge higher than the plan price?
Plans with music channels can carry a U.S. Music Royalty Fee, and tax is added on top. Renewals are charged at the rate in effect at the time, so a promotional price can end.
What if I did not agree to an SXM*SIRIUSXM.COM/ACCT charge?
File a complaint on Complain.biz. We write it with you and send it to SiriusXM, so you do not have to chase it yourself.
Based on
- SiriusXM Customer Agreement: automatic renewal, vehicle trials, fees and transfers (Sirius XM Radio LLC)
- Manage or Cancel Service: plans billed by SiriusXM, Apple, Google Play or Roku (SiriusXM)
- Subscription Automatic Renewal (SiriusXM)
- State of Delaware open data: state card transactions with SXM*SIRIUSXM.COM/ACCT lines