Bank statement charge
What is the X CORP. PAID FEATURES charge on my bank statement?
Who charged you
X Corp. X Premium and other paid X features
X CORP. PAID FEATURES is X Corp., the company behind X, the social network formerly known as Twitter. The charge is usually a paid X plan such as X Premium, a Creator Subscription or a business plan, which renews every month or every year until it is cancelled.
How it can show on a statement
X CORP. PAID FEATURESX CORP. PAID FEATURES BASTROP TX USA
Find out what it was
- 1
Search your inbox and spam for an email from X about a subscription or payment with the same amount.
- 2
Sign in to each X account you use and open the Premium or subscription settings for a plan with the same price and renewal date.
- 3
Compare the amount with monthly and yearly prices: a yearly plan shows as one larger charge once a year.
- 4
Look at your App Store or Google Play subscriptions as well, so you know where each X plan you pay for was bought.
- 5
Ask the people who use your card whether they subscribed on X or to a creator on X.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to X (formerly Twitter), so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “X CORP. PAID FEATURES”?
X Corp. is the company that sells X's paid plans to people in North and South America. The line shows the company name and the words PAID FEATURES rather than the name of the plan, which is why it does not look like X or Twitter at first. BASTROP TX is the Texas town of an X Corp. office named in earlier versions of X's purchaser terms; the current terms give an Austin address.
X's terms say a plan bought in a web browser is paid by card through Stripe, X's payment processor, and a plan bought in the X app on an iPhone or Android device goes through Apple or Google. X does not publish which name each route shows on a statement. In the UK, X's paid plans are sold by its Irish company, X Internet Unlimited Company.
Why you might see this charge
- An X Premium plan (Basic, Premium or Premium+), renewing every month or every year.
- A move to a higher Premium tier, which starts at once; on the web, the unused time on the old plan is credited against later payments.
- A Creator Subscription to a creator's X account, renewing every month at a price the creator sets.
- A Premium Business or Premium Organizations plan for a company or organization account.
- A plan on another X account paid with your card, such as a family member's account or an old account of your own.
Is X CORP. PAID FEATURES legit?
Yes. X Corp. is the company behind X and sells its paid plans in the Americas, and people who shared an X CORP. PAID FEATURES line traced it to an X Premium plan. Plans renew on their own unless cancelled at least 24 hours before the period ends, so a charge can arrive months, or a year, after the sign-up.
Messages that use X's name and ask for card details do circulate. Look the plan up in your own X account settings rather than through a link someone sends you.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| SPK*SPOKEO SEARCH | Spokeo | SPK*SPOKEO SEARCH is Spokeo, a US people search website that sells reports on names, phone numbers, email addresses… |
| SXM*SIRIUSXM.COM/ACCT | SiriusXM | SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you… |
| PCH*INTELIUS | Intelius | PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs… |
| STP*DOC.PDFGURU | PDF Guru | STP*DOC.PDFGURU is PDF Guru, an online PDF editor and converter run by Lopofist Limited in Nicosia, Cyprus. |
| SUPPORTPDFFILLER.COM | pdfFiller (airSlate) | SUPPORTPDFFILLER.COM is pdfFiller, the online PDF editor and form filler run by airSlate, Inc. |
| SCRIBD INC | Scribd | SCRIBD INC is Scribd, Inc., the company behind Everand, Scribd and Slideshare. |
| PCH*CLASSMATES.COM | Classmates | PCH*CLASSMATES.COM is a charge from Classmates, the school reunion and yearbook website run by PeopleConnect. |
| CHECKMYFILE.COM | Checkmyfile | CHECKMYFILE.COM is Checkmyfile, a UK credit report service run by Credit Reporting Agency Limited in Truro. |
Questions about X CORP. PAID FEATURES
What is X CORP. PAID FEATURES on my credit card?
It is X Corp., the company behind X, formerly Twitter. The line is a paid X plan, most often X Premium, a Creator Subscription or a business plan, renewing every month or every year.
Why does X CORP. PAID FEATURES say Bastrop TX?
Bastrop, Texas is the town of an X Corp. office named in earlier versions of X's purchaser terms. It says nothing about where you or the plan are.
Why does X charge my card when I never paid in the X app?
X's terms say plans bought in a web browser are paid by card through Stripe, X's payment processor, and renew on their own. The plan may also be on a different X account, such as an old one or one a family member uses.
What if I did not agree to an X CORP. PAID FEATURES charge?
File a complaint on Complain.biz. We write it with you and send it to X, so you do not have to chase it yourself.
Based on
- X Purchaser Terms of Service: contracting entity, Stripe web payments, X Premium and Creator Subscriptions terms (X)
- X Purchaser Terms of Service, PDF with the UK and EU terms (X)
- X Purchaser Terms of Service, earlier version naming the Bastrop office (web archive)
- A subscriber's yearly Premium+ charge shown as x corp paid features bastrop tx usa (post on X)