Complaints about Prime Video

On this page you can see which complaints are submitted about Prime Video.

How to file a complaint to Prime Video?

Whatever your complaint about Prime Video is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on our 'File Prime Video complaint' button.
2. Describe your complaint in detail, and suggest how Prime Video should resolve it.
3. Submit your complaint directly to Prime Video and mention that you posted your complaint on

Statistics of Prime Video in the category Online Services

4 total complaints
1.0 /10
2 votes

Complaints overview


Complaint from on 29 December 2021 about Prime Video in category Online Services

Signed up to watch Dune 2021 yesterday, Dec. 27, 2021, paying the $24.95 (plus tax) rental fee. Watched about 23 of it same day, then had to quit. This morning (Dec. 28) I tried, again using Prime Video, to bring... Read more

Cancelled programme

Complaint from on 15 July 2021 about Prime Video in category Online Services

I believe you will not be doing a second series of Clarkson's Farm, which is surely the best thing I have seen online for ages. I can't believe you are cancelling an excellent programme whilst you continue to show other... Read more