Prime Video complaints

Prime Video complaint: prime video takes funds from my account

Open 4 May 2023 138 views Broadcasting Network Online Services

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Filed 4 May 2023 by Mervern

i cancelled prime in March this year, previous fee was R99.
after i cancelled they still deducted twice for an amount of R280 each time.

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Case details

Status: Open
Company: Prime Video
Filed: 4 May 2023
Rating: 1/5
Desired resolution: refund my funds
Problem: Charged twice after cancelling
About: streaming subscription
At stake: 280 ZAR

Progress

Filed
Company notified
Company replied
Resolved

4 May 2023 Complaint filed and published
4 May 2023 Message from Bizzy: we notified Prime Video about this complaint.

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