Bank statement charge
What is the DNH*GODADDY charge on my card?
Who charged you
GoDaddy domains, websites, hosting and email
DNH*GODADDY is GoDaddy, the domain name and web hosting company. The charge is usually an automatic renewal of a domain, website, hosting, email or SSL plan on a GoDaddy account, and many lines end with GoDaddy's order number.
How it can show on a statement
DNH*GODADDYDNH*GODADDY [order number]DNH*GODADDY EUROP
Find out what it was
- 1
Read the digits after GODADDY on the full statement: they are usually the order number, even when your bank shows only part of it.
- 2
Search your inbox and spam for GoDaddy renewal, expiration and receipt emails with the same amount; GoDaddy sends several notices in the 30 days before and after a domain expires.
- 3
If you have a GoDaddy login, open the order history and match the date, the amount and the visible part of the order number. Check any second GoDaddy account too.
- 4
Ask a web designer, your employer or family members whether they registered a domain or built a site with your card.
- 5
If the amount is small and showed up right after a card was added to a GoDaddy account, wait a few days: a card check is released by the bank.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to GoDaddy, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “DNH*GODADDY”?
GoDaddy's card charges usually start with DNH* followed by GODADDY; GoDaddy does not say what DNH stands for. Many lines end with GoDaddy's 10-digit order number, though some banks show only part of it.
Which GoDaddy company takes the money depends on where the payment is processed: GoDaddy's US company in the United States, GoDaddy Domains Canada in Canada, GoDaddy Europe in the UK and GoDaddy Online Services Australia in Australia, which is why some lines name GoDaddy Europe. All of them are GoDaddy.
Why you might see this charge
- A domain renewed by itself: GoDaddy tries to renew on the day a domain expires and makes a last attempt 12 days later.
- A website builder, hosting, email or SSL plan renewed on its own date. Renewing a domain does not renew the website or email, so one account can show several lines.
- A backup card on the account was charged because the main card failed; GoDaddy's terms let it try the backup payment methods on file.
- A small temporary amount after a card was added to a GoDaddy account without a purchase, which the bank releases shortly.
- A domain or site that a web designer, an employer or a relative set up with your card.
- An order refunded within hours of the purchase, which can still show as pending for up to about eight days, or as both the sale and the refund.
Is DNH*GODADDY legit?
Yes. GoDaddy is a real domain and hosting company, and a DNH*GODADDY line is its own billing. GoDaddy sells its services on automatic renewal unless renewal is turned off, so most surprise charges are renewals of something set up a year or more ago, sometimes by someone else with your card.
Emails about an expiring domain or a failed GoDaddy payment that ask you to pay through a link do circulate. Match the order number and amount with your own records instead, never through a link in a message.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| Kindle Svcs | Amazon Kindle | Kindle Svcs is Amazon, charging for a Kindle book or a Kindle subscription. |
| ONLYFANS.COM | OnlyFans | ONLYFANS.COM, ONLYFANS or OF on a card statement is OnlyFans, the creator subscription platform run by Fenix… |
| Audible | Audible | Audible is Amazon's audiobook service, which bills under its own name and short billing tags. |
| PLANET FITNESS | Planet Fitness | PLANET FITNESS on a statement is the Planet Fitness gym chain. |
| X CORP. PAID FEATURES | X (formerly Twitter) | X CORP. |
| SPK*SPOKEO SEARCH | Spokeo | SPK*SPOKEO SEARCH is Spokeo, a US people search website that sells reports on names, phone numbers, email addresses… |
| SXM*SIRIUSXM.COM/ACCT | SiriusXM | SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you… |
| PCH*INTELIUS | Intelius | PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs… |
Questions about DNH*GODADDY
What is DNH*GODADDY on my credit card?
It is a charge from GoDaddy, the domain and hosting company. DNH* is the start of the billing name on GoDaddy's card sales, and the digits after GODADDY are usually the order number of the purchase or renewal.
What does DNH stand for?
GoDaddy does not say. The letters are the start of the billing name it uses for card sales, and GODADDY after them names the company.
Why did GoDaddy charge me when I did not buy anything?
Most often a domain, website or email plan renewed by itself, because GoDaddy sells its services on automatic renewal. It can also be a card check after a card was added, a backup card used when the main card failed, or a purchase by someone with access to the card or account.
What is GDP*GoDaddy Payments on my statement?
That is a different kind of charge: a purchase from a business that takes cards through GoDaddy Payments, not a GoDaddy bill. American Express can show GDP*GoDaddy Payments while it is pending, then GDP* with the business's own name once it settles, usually within 48 hours.
What if I did not agree to a DNH*GODADDY charge?
File a complaint on Complain.biz. We write it with you and send it to GoDaddy, so you do not have to chase it yourself.
Based on
- What if I have an unrecognized charge from GoDaddy? (GoDaddy Help)
- Standard domain expiration timeline (GoDaddy Help)
- Universal Terms of Service: automatic renewal, backup payment methods and the GoDaddy company that processes each country's payments (GoDaddy)
- Why is GoDaddy Payments (GDP) displaying on American Express bank statements? (GoDaddy Help)