While GoDaddy is a prominent web hosting and domain registration company, complaint data from our community has highlighted several recurring issues with their services. Common complaints include difficulties in obtaining refunds, breaches of information, and unresponsive or rude customer service. Additionally, users have reported challenges in canceling subscriptions, unauthorized charges, and problems accessing their accounts or retrieving their domains.
To avoid these issues, we strongly advise customers to meticulously document their interactions with GoDaddy, keep a close eye on their account activities, and promptly address any unauthorized charges. Additionally, always review the terms and conditions of services to understand the cancellation and refund policies thoroughly.
Do you have a dispute or had a bad customer experience with GoDaddy? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to GoDaddy.
Our sentiment meter has detected that GoDaddy complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GoDaddy, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about GoDaddy over the last 12 months. The graph below shows a monthly breakdown.
Curious about GoDaddy's track record in addressing complaints within the Hosting category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GoDaddy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of GoDaddy by calling 1-480-463-8389. If you want to reach out to GoDaddy through their own website, you can use their contact form.
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Helpful experiences shared by verified GoDaddy customers. Search, discuss and connect with other people in our community.
Complaint from romeo333 on 27 February 2024 about GoDaddy.
I had closed a business down and found a year later Godaddy had taken money out of my account for hosting. i inquired within the 30 day cancellation period and was told it can be done however godaddy needed to... Read more
Complaint from discoveringprudence@gmail.com on 06 January 2024 about GoDaddy.
I have been in contact with Godaddy (an internet company that sells domains) and have attempted to cancel my membership. I have tried online and was on the phone for 3 hours on 1/5/2024 to no avail. I have... Read more
Complaint from Raja.Adnan on 10 July 2023 about GoDaddy.
Godaddy is not letting customers to login to account (who enabled 2 step verification). Now they are not removing this 2 step verification. I registered my complain many times on their chat, whatsapp chat and forms given by their chat... Read more
Complaint from key2pwr on 02 May 2023 about GoDaddy.
I'M GETTING TIRED OF WITHING ON THE PHONE OVER 30MINS THEN GET SOMEONE THAT HAS NO IDEA HOW TO HELP ME OR EVEN UNDERSTAND WHAT I'M SAYING, BECAUSE HE HAS NO IDEA HOW TO HELP, JUST HANGS UP ON MY... Read more
Complaint from lovestoreinn on 20 February 2023 about GoDaddy.
we can't receive or send emails, our FTP and websites are down!! After creating a backup on CPanel, all hosting services were stopped, why? because the backup file exceeded its allotted quota of disk blocks. We called GoDaddy to understand what the... Read more
Complaint from I just had websites and my own name on 08 February 2023 about GoDaddy.
I had dozens of websites with Godaddy and I found: 1. I was paying for some that had been sold to someone else, and that company had my site address with their name on it. So, two of us were... Read more
Complaint from Dee1984 on 09 January 2023 about GoDaddy.
I have just found an email dated 15th November, saying that my website was deleted by Godaddy. I spoke to someone in the Godaddy specialist team it’s going to cost over £200 to restore. I told the advisor that... Read more
Complaint from jwmarketing on 17 August 2022 about GoDaddy.
I lost my website that was paid for on August 2nd, 2022. Godaddy ed the website was paid for. I went to work gaining merchandise and products from 5 affiliated companies selling Maple syruping equipment and bottles. On August 17th,... Read more
Complaint from kpersaud5 on 06 August 2022 about GoDaddy.
I am GoDaddy Reseller. I purchased my Reseller Program back in 2021 and was doing some manual marketing which was unsuccessful. I recently discovered that in order to get sales I need to set up my SEO as I was... Read more
Complaint from ludingles on 02 March 2022 about GoDaddy.
On February 11, Goddady charged through my card ended in 6201 $ 509.136 COP for hosting which was 5 days before cancelled to move to another company. I asked for reimbursement and was told it would take 5 to 7... Read more
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