GoDaddy complaint: Godaddy not letting login my account and removed my domain

Complaint from Raja.Adnan reported on 10 July 2023 about GoDaddy

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Godaddy is not letting customers to login to account (who enabled 2 step verification). Now they are not removing this 2 step verification. I registered my complain many times on their chat, whatsapp chat and forms given by their chat persons. But no result. They always say we are working on it its our server problem…etc. But I raised question that What if my domain iztube.com is removed form my account during this as it was expired 40 days ago. they always replied that don’t worry it’ll be solved soon. But now today their chat person told me that my domain is removed from account. I asked who is responsible for this. I tried to login and renew it many times during last 30 days, its godaddy which did not allow me to access my account. Remember 2 step verification is active only once we enter correct username and password. Their support person is telling me that your domain is removed from your account but you can get back from bidding. WHY I am supposed to buy my domain via bidding which is removed due to godaddy’s fault. Please help me to get back my domain. I have their email replies and chat recording. Moreover, they also do not give us any chat complain number so that we can’t use that for legal actions. This is also against customer rights.

Suggested solution:

I want my domain back in my account as its removed because of their fault.

GoDaddy complaint Godaddy not letting login my account and removed my domain
GoDaddy complaint Godaddy not letting login my account and removed my domain
Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments