Bank statement charge
What is an AMZN Digital or Amazon Digital Services charge?
Who charged you
Amazon digital orders and subscriptions
AMZN Digital (Amazon Digital Svcs) is Amazon's billing name for digital orders: ebooks, video rentals and purchases, apps, games and music. It is usually a digital subscription that renewed or whose trial ended, such as Amazon Music Unlimited, or a film rented or bought on a TV signed in to your account.
How it can show on a statement
AMZN DigitalAmazon Digital Svcs amzn.com/bill
Find out what it was
- 1
In your Amazon account, open Your Orders and switch to Digital Orders to see ebooks, videos, music and apps with their prices and dates.
- 2
Open Memberships & Subscriptions to see every recurring digital service with its price and next renewal date.
- 3
Open Your Payments > Transactions and match the exact amount and date.
- 4
Check Video Purchases & Rentals for films bought or rented on a TV or streaming stick.
- 5
Search your inbox for Amazon emails about a digital order or renewal with the same amount.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “AMZN Digital”?
Amazon bills digital content under a separate digital services name, so the line says Digital, or Digital Svcs (short for services), instead of the book, film or app you bought. The letters after the asterisk are a payment reference, not your order number.
UK lines can read AMAZON DIGITAL DWNLDS (downloads), sometimes ending in LUX, because Amazon's European business is based in Luxembourg. A line that starts with AMAZON MUSIC is Amazon Music, usually a Music Unlimited plan.
Why you might see this charge
- A digital subscription renewed or its trial ended, such as Amazon Music Unlimited or Kindle+ (formerly Kindle Unlimited).
- A film or episode was rented or bought on a TV, streaming stick or tablet signed in to your Amazon account, which can take a single click.
- Ebooks, apps, games or in-app items were bought on a shared tablet, often by a child.
- A one-off fee to remove the special offers (ads) from a Kindle lock screen.
- An order was placed on another Amazon account that has your card saved.
Is AMZN Digital legit?
AMZN Digital is a genuine Amazon billing name for digital purchases, and every real charge appears in Digital Orders or in Memberships & Subscriptions of the Amazon account that made it, which can be another account that has your card saved.
Lookalikes are fake emails and texts that say a digital subscription or a video purchase is about to renew and ask you to act through a link or a number in the message. Check the charge in your own Amazon account, never through a link in a message.
Which Amazon charge is it?
An unknown Amazon charge on your card is one of these:
| On your statement | Who charged you | What it usually is |
|---|---|---|
| AMZN Digital this page | Amazon | AMZN Digital (Amazon Digital Svcs) is Amazon's billing name for digital orders: ebooks, video rentals and purchases… |
| AMZN Mktp US | Amazon | AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. |
| Amazon Prime Pmts | Amazon | Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership. |
| AMAZON RETA* | Amazon | AMAZON RETA* is Amazon, charging for an order from its store; it is commonly reported on items sold by Amazon itself. |
| Prime Video Channels | Prime Video | Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime. |
| Kindle Svcs | Amazon Kindle | Kindle Svcs is Amazon, charging for a Kindle book or a Kindle subscription. |
| Audible | Audible | Audible is Amazon's audiobook service, which bills under its own name and short billing tags. |
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| 702 SW 8TH ST BENTONVILLE AR | Walmart | 702 SW 8TH ST BENTONVILLE AR is Walmart: the address of its long-time head office, which banks print on online charges… |
| BUYGOODS | BuyGoods | BUYGOODS is BuyGoods Inc., a US company registered in Delaware that sells health and wellness products, such as… |
| DIGISTORE24 | Digistore24 | DIGISTORE24 is Digistore24, a German online reseller that sells supplements, courses, e-books and other products for… |
| AWX*PAY DEAL UK | PayDeal | AWX*PAY DEAL UK is PayDeal, an online shop selling low-priced clothing, shoes and home items, paid through Airwallex. |
| BKG*HOTEL AT BOOKING.C | Booking.com | BKG*HOTEL AT BOOKING.C is Booking.com, the hotel and travel booking site. |
| YOUR-SAVING.COM | Reward Gateway | YOUR-SAVING.COM is Reward Gateway, which runs the voucher shops of employee perks and discount schemes. |
| EBAY COMMERCE INC | eBay | EBAY COMMERCE INC is eBay's own payments company, which takes the payment for purchases on eBay in the US and pays the… |
| TESCO PFS | Tesco petrol stations | TESCO PFS is a Tesco petrol filling station; PFS is short for petrol filling station. |
Questions about AMZN Digital
What is the Amazon digital services charge?
It is Amazon's charge for digital content and services: ebooks, video rentals and purchases, music, apps and games, and digital subscriptions. Amazon lists them under Digital Orders, separate from your parcels.
Why is there a monthly Amazon Digital charge?
A monthly line is usually a digital subscription, such as Amazon Music Unlimited, Kindle+ (formerly Kindle Unlimited) or a Prime Video add-on. Memberships & Subscriptions shows which one it is and when it renews.
Is AMZN Digital my Prime membership?
No. The Prime membership fee is billed under a Prime name. AMZN Digital covers digital purchases and subscriptions on top of Prime, which can renew on different dates.
What if I did not agree to an AMZN Digital charge?
File a complaint on Complain.biz. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Based on
- Identify an Amazon Charge (Amazon Customer Service)
- Unknown Charges on Prime Video (Amazon Customer Service)
- Unknown Charges (Amazon UK)
- Identifying a scam (Amazon Customer Service)
- Emma: How Amazon Prime Video appears on your bank statement (Amazon Digital lines)
- Emma: How Amazon Music appears on your bank statement