While Amazon efficiently handles millions of global deliveries daily, complaint data from our community has flagged several recurring issues with their service. Common complaints include accounts being blocked by mistake, lengthy refund processes, and delivery problems such as packages not being boxed properly or left in inappropriate locations. Additionally, customers have reported unresponsive or rude customer service and instances of property damage caused by drivers.
To avoid these issues, we strongly advise customers to double-check all account details to prevent accidental blocks, keep a detailed record of all transactions and interactions with customer service, and use secure designated delivery locations. If problems arise, promptly document them with photos or videos, and follow up persistently with customer service to ensure resolution.
Do you have a dispute or had a bad customer experience with Amazon? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Amazon.
Our sentiment meter has detected that Amazon complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Amazon, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Amazon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon's track record in addressing complaints within the Online Services, Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Amazon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Amazon by calling 1-888-280-4331. If you want to reach out to Amazon through their own website, you can use their contact form.
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Helpful experiences shared by verified Amazon customers. Search, discuss and connect with other people in our community.
Complaint from Elysia on 04 April 2024 about Amazon.
My account phone number is 3345597730. I bought the PlayStation5, Grand Theft Auto V blu-ray, and Red Dead Redemption 2 blu-ray on March 31. I can't provide the order number because the account is blocked. I paid with my credit... Read more
Complaint from Killolm@sludgeindia.com on 09 May 2023 about Amazon.
I am a prime mamber of Amazon and I have orderd manny products after seeing discounted price browsing, products sitting full night It has been canceled and refused to be delivered as price offerd was a mistake... Read more
Complaint from Grown on 09 March 2023 about Amazon.
I have been dealing with this issue since December 2022. I have intermittent time for my daughter I have been approved for 12 weeks 432 hours for the last 3 years at amazon. Now in december 2022 Arundhuti Roy from... Read more
Complaint from Jon shepherd on 11 January 2023 about Amazon.
Driver wasnt looking and drove into my dog hurting her. Read more
Complaint from Spirit of love on 31 December 2022 about Amazon.
Electronic merchandise 2 sent and returned too Danville, KY ups shipped to Amazon receipt given ! Still on my credit card . want it removed and all interest charges ! Read more
These packages were left outside the front door of a sheltered housing complex and available for anyone to steal. I was lucky that a neighbour picked them up and rang my doorbell and gave them to me. The delivery driver... Read more
Complaint from DEP3137 on 02 December 2022 about Amazon.
On Friday around 0315pm I got a notification stating that a delivery driver had appeared at my front gate. Upon opening the front gate I noticed that Amazon had left the package on the grass next to the gate.... Read more
Complaint from julieb0314 on 28 October 2022 about Amazon.
i ordered a fire tablet in Aug 2022, Paid it off Oct 21. They never sent the tablet. Kept calling and got the run around saying its not in stock, an internal error under investigation. they never gave me a... Read more
Complaint from JohanneGougeon on 25 September 2022 about Amazon.
Order made, ( 702-5834247-0740207), card table, on august first, no product, obviously, money taken, and 2 months waiting. Extremely difficult to know the truth and no easy way to understand the issue. You have to understand that older people need... Read more
Complaint from PHW on 20 September 2022 about Amazon.
I had to go through all my Amazon orders to see where Amazon got the idea that I returned too many items. The only item I can remember returning recently, was the WRONG BATTERY for my computer. The... Read more
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