Complaints about Amazon

Are you having issues with your Amazon order or experience? Maybe you had trouble with your order not arriving on time? Did you receive a damaged or defective product? Did you have difficulty returning an item? Or perhaps you had issues with a customer service agent?

Whatever your Amazon complaint is about, submit it through our platform to you show that you won't let your problem pass by quietly! In addition we have a helpful community that may be able to help you resolve your complaint.

How to file a complaint about Amazon?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!

Statistics of Amazon in the category Online Services , Retail Company

19 complaints last year
1.2 /10
87 ratings

Amazon complaints:


Complaint from on 09 March 2023 about Amazon in category Online Services, Retail Company

I have been dealing with this issue since December 2022. I have intermittent time for my daughter I have been approved for 12 weeks 432 hours for the last 3 years at amazon. Now in december 2022 Arundhuti Roy from... Read more

Comments: 0


Complaint from on 09 December 2022 about Amazon in category Online Services, Retail Company

These packages were left outside the front door of a sheltered housing complex and available for anyone to steal. I was lucky that a neighbour picked them up and rang my doorbell and gave them to me. The delivery driver... Read more

Comments: 0

Amazon complaint FAQ:

Why should I file a complaint about Amazon on is a platform where you can voice your concerns and complaints about any company, including Amazon. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Amazon accountable for any issues you may have encountered.

What types of complaints can I file about Amazon on

You can file any kind of complaint related to Amazon, such as issues with orders, delivery problems, problems with products or services, incorrect billing, and any other issues you may have experienced.

What are the most common complaints about Amazon?

According to our own complaints database, some common complaints about Amazon include: 

  • Delivery problems: Many customers complain about delayed or lost packages, missed deliveries, or incorrect delivery information.
  • Product issues: Some customers report receiving damaged or defective products, or products that do not match the description or photos on Amazon's website. 
  • Customer service issues: Some customers report difficulty reaching Amazon customer service representatives or receiving unsatisfactory responses to their inquiries. 
  • Billing problems: Some customers report unexpected or incorrect charges on their invoices or difficulties with refunds or returns.
  • Communication problems: Some customers report a lack of communication from Amazon about order status updates or delivery times.

Can I expect compensation or a refund if I file a complaint about Amazon on

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Amazon may offer compensation or refunds as part of their resolution process.

How can I contact Amazon customer service directly?

After you have submitted your complaint through our platform, we also advise you to contact Amazon customer service directly. You can reach out to them through their help section, @AmazonHelp on Twitter, or by calling their customer service hotline at 1-888-280-4331.

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