Complaints about Amazon

Amazon is a tech company that focuses on e-commerce, cloud computing, digital streaming and AI.

Amazon is known for their customer first principle, but as with any company... something can go wrong.

How to file a complaint to Amazon?

Whatever your complaint about Amazon is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Amazon complaint' button on our website.
2. Describe your complaint in detail, and suggest how Amazon should resolve it.
3. Submit your complaint directly to Amazon and mention that you posted your complaint on

Statistics of Amazon in the category Online Services

4 total complaints
1.6 /10
7 votes

Complaints timeline

Unauthorized charge

Complaint from on 10 December 2020 about Amazon in category Online Services

.I have an unauthorized charge on my (Capital One Credit Card--Dated 120820), in the amount of $130.01. I am requesting a refund for such a charge. From: BA Jones e mail 1 510) 809-7509 Thursday, December 10, 2020 Read more

Truckload delivery driver

Complaint from on 11 October 2019 about Amazon in category Online Services

On 10 October 2019 at approximately 415 pm I was crossing an intersection and one of the Amazon truckload semis ran a yield sign, proceeded into my lane without signaling almost ran me off the road, then merged into highway... Read more