Our sentiment meter has identified a 100% increase in complaints about Amazon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Amazon's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Amazon? Submit your Amazon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Amazon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Amazon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Amazon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon's track record in addressing complaints within the Online Services, Retail Company category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Amazon. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Amazon accountable for any issues you may have encountered.
You can file any kind of complaint related to Amazon, such as issues with orders, delivery problems, problems with products or services, incorrect billing, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Amazon include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Amazon may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, we also advise you to contact Amazon customer service directly. You can reach out to them through their help section, @AmazonHelp on Twitter, or by calling their customer service hotline at 1-888-280-4331.
Below, you will find the contact information for the complaint department of Amazon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Amazon by calling 1-888-280-4331. If you want to reach out to Amazon through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from lamare2076@bellouth.net on 15 June 2021 about Amazon.
I was emailed last Monday morning that my shipment on Order 114-3620706-6829000 was damaged and that my payment of $61.15 would be refunded in 3-5 business days. It's now exceeded the 5 business days and still no refund. Read more
Complaint from Whares my stuff on 11 June 2021 about Amazon.
I did not recieve my merchandise and paid over 70.oo for them. Read more
Complaint from mamawolf_oriol70@yahoo.com on 07 June 2021 about Amazon.
I had placed an order for 1 day shipping. So I was expecting the package to come from Amazon driver. Well my package was transferred over to USPS who never delivered the package and then put in the details that... Read more
Complaint from Michael M on 05 June 2021 about Amazon.
My last 2 purchases i have been double billed....they refunded one of the billings. The problem is i have a rollover account so when they do this they are causing the balance in my account to be off. Why are... Read more
Complaint from Jimpjr50 on 04 June 2021 about Amazon.
Selling these items on your site is despicable! My renewal for Amazon Prime is 62221. If any of these items are still available on your site at that time I will not renew Amazon Prime and begin using Walmart.com. Read more
Complaint from mkazar@ifssi.com on 02 June 2021 about Amazon.
Since April after at least 6 phone sessions my account has been frozen . It originally happened due to a disputed charge on our Amex card for which AMEX replaced the card. Three Amazon charges were not paid so Amazon... Read more
Complaint from Qwertyu on 01 June 2021 about Amazon.
Kindle reader was available in the past for Linux devices already since may 2021 amazon discontinued the service without notice Read more
Complaint from charlieschwartz on 11 April 2021 about Amazon.
A call came in while I was driving on i75 near Warner Robbins GA. He claimed someone tried to make a $770 more or less purchase on my Amazon account, but that it had been thwarted. I said I was... Read more
Complaint from Ghilas on 21 March 2021 about Amazon.
I ordered an electric scooter from Amazon on 25 February 2021 and I paid it the same day, The item should arrive between 14th and 18th March 2021 but until now nothing. I called the customer service two times and they... Read more
Complaint from BA Jones on 10 December 2020 about Amazon.
.I have an unauthorized charge on my (Capital One Credit Card--Dated 120820), in the amount of $130.01. I am requesting a refund for such a charge. From: BA Jones e mail ba_by1998@netzero.com-- 1 510) 809-7509 Thursday, December 10, 2020 Read more
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