Our sentiment meter has identified a 100% increase in complaints about Amazon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Amazon's offerings.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Amazon? Submit your Amazon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Amazon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Amazon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Amazon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon's track record in addressing complaints within the Online Services, Retail Company category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Amazon. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Amazon accountable for any issues you may have encountered.
You can file any kind of complaint related to Amazon, such as issues with orders, delivery problems, problems with products or services, incorrect billing, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Amazon include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Amazon may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, we also advise you to contact Amazon customer service directly. You can reach out to them through their help section, @AmazonHelp on Twitter, or by calling their customer service hotline at 1-888-280-4331.
Below, you will find the contact information for the complaint department of Amazon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Amazon by calling 1-888-280-4331. If you want to reach out to Amazon through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Buckeyes 1 on 30 November 2021 about Amazon.
Brad the UPS supervisor delivered a package to my house 11292021 at 10:50am . He personally used his own car to deliver the package. The car pull in Brad dropped the package onto the gravel driveway and began to push... Read more
Complaint from MjSouthie on 30 November 2021 about Amazon.
I used available tools to search products , vendor or sellers reputation , price and shipping date to only have repeated changes in item in cart versus What was clicked to buy now ir add to cart without option to... Read more
Complaint from dtilton246@gmail.com on 13 November 2021 about Amazon.
The company charged my debit card ending in 3156 for the amount of $184.69 for items I haven't ordered and they won't refund my money back cuz they claim it was shipped to my address but I never got a... Read more
Complaint from Mittens1950 on 10 November 2021 about Amazon.
We have been told that the drivers are not allowed to drive up driveway. Due to recent total front lawn renovation in September we have a chain across the driveway half way up. Driver came up driveway as far as... Read more
Complaint from dpetersen on 09 November 2021 about Amazon.
I received an email saying my package was delivered. I didn’t receive the order. When I looked online at the order info it reads “package delivered, handed to a resident”. I was not home because I was at... Read more
Complaint from Christer Johannesson on 03 November 2021 about Amazon.
I bought and got an invoice D01-7603417-8934618 added to the order with invoice D01-8559722-2576255. The last one I wanted and later could downloaded and read. I tried segertal timed to have the not ordered invoice deleted. The audio version is... Read more
Complaint from mr_alan on 26 October 2021 about Amazon.
READ SUBJECT LINE I BUY CARD AT FOOD STORE 1 HR LATER I TRIED USING AND IT WAS REDEEMED!!!!!!!!!!!!!!!!!!!!! Read more
Complaint from Brosky on 26 October 2021 about Amazon.
Hi, Amazon customer support services and delivery services are giving out informations to my parents on the items i have been buying on my account.Each time I buy things on amazon they tell my parents that this is what i... Read more
Complaint from Vikas Singh on 21 October 2021 about Amazon.
8 pieces of Dennis Lingo Men's Solid slim fit casual shirt were ordered for COD , and paid for the same. However on receiving the parcel only 7 pieces were delivered. Read more
Complaint from roharh@hotmail.com on 11 October 2021 about Amazon.
Sunday, October 10, I pulled into CCE gate on the Resident side but the Amazon truck was in front of me rather than being on the Guest side. On the weekends the gate does not have a guard but... Read more
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