Amazon complaint: Not ordered item

Complaint from Christer Johannesson reported on 03 November 2021 about Amazon

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My complaint:

I bought and got an invoice D01-7603417-8934618 added to the order with invoice D01-8559722-2576255. The last one I wanted and later could downloaded and read.
I tried segertal timed to have the not ordered invoice deleted. The audio version is not downloaded. The suggestionadvice to by the item popped up a coupe of times and I tried not to have that version on my list. However, I could not delete the version I had not asked for.

Suggested solution:

By simpla delete the suggested order and invoice. The sound file is not downloaded and not wanted.
I am pleased with the text version of the same book and want to read the book in my way.

Comments: 1
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Comment by poster of the complaint Christer Johannesson

2 years ago - Well, what have happened is that money on my AmEx card is taken from my account for something I did not want. It tried invane to delete this purchase a couple of times in different manners without any luck directly after purchase of the text version and later next day within 24 hours a couple of times. I hope this can be removed or delete in some way. The audio file is not downloaded.

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