Our sentiment meter has identified a 100% increase in complaints about Amazon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Amazon's offerings.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Amazon? Submit your Amazon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Amazon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Amazon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Amazon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon's track record in addressing complaints within the Online Services, Retail Company category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Amazon. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Amazon accountable for any issues you may have encountered.
You can file any kind of complaint related to Amazon, such as issues with orders, delivery problems, problems with products or services, incorrect billing, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Amazon include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Amazon may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, we also advise you to contact Amazon customer service directly. You can reach out to them through their help section, @AmazonHelp on Twitter, or by calling their customer service hotline at 1-888-280-4331.
Below, you will find the contact information for the complaint department of Amazon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Amazon by calling 1-888-280-4331. If you want to reach out to Amazon through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from kimberlyhaug21@gmail.com on 25 January 2022 about Amazon.
I have been on the phone with your company several times today to verify I am who I claim to be, Kimberly Katherine Haug. The first time I called at 8:34am to resolve, once again, non-existent account security issues...3rd time... Read more
Complaint from pdipiet on 22 January 2022 about Amazon.
I bought a computer and returned it. Instead of getting a refund, I got an amazon credit for $477. I did not know I had a credit and bought items thinking I'm paying with my debit card and not an... Read more
Complaint from P.Flora on 19 January 2022 about Amazon.
I purchased two pairs of slippers which where both the same size except stamped different sizes on bottom. They both were too small so I filed a return and boxed both pairs up in same box and shipped back with... Read more
Complaint from Vesta on 17 January 2022 about Amazon.
On Sunday, January 16, 2022 Amazon truck driver broke community gate and barrier arm. Read more
Complaint from Roxybarb on 11 January 2022 about Amazon.
5 different packages - items ordered on Jan. 6, 2022 - and marked online as having been delivered on Saturday Jan. 8, 2022 were not delivereddelivered to wrong address. In my online account I checked the tracking info on all... Read more
Complaint from kc4fra on 06 January 2022 about Amazon.
The only reason I signed up on Prime is for the free 2 (TWO) day shipping. I clicked on a Prime item and it says delivery will take 7-10 days. If a vendor says Prime then I should receive my orders... Read more
Complaint from ibvescott@hotmail.com on 30 December 2021 about Amazon.
Package was sent to wrong house. Neighbor was kind enough to bring it to my house. The address on package was mine. What happened?? Thankful neighbor was honest. Read more
Complaint from blairweeks8399@gmail.com on 13 December 2021 about Amazon.
After sending the enclosed message to the email address I used to contact Amazon was not accepted by Amazon; however, the message returned to me included this statement: Note: If there’s problem with a gift card bought at authorized store and... Read more
Complaint from KittThai on 04 December 2021 about Amazon.
I ordered a new Dell XPS 13 (9310) Touch Screen Laptop computer order 113-7278314-5411466 from Amazon on May 11, 2021. The package I received from Amazon contained a Dell XPS 13 (9310) Touch Screen faulty computer which Dell... Read more
Complaint from Natalya on 02 December 2021 about Amazon.
Hello! I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs of usage with dust on the fans and scratches on the frame. The mailing box... Read more
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