Complaint: Refund credit

on 22 January 2022 about Amazon in category Online Services, Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I bought a computer and returned it. Instead of getting a refund, I got an amazon credit for $477. I did not know I had a credit and bought items thinking I’m paying with my debit card and not an amazon credit I was unaware I had.

Suggested solution:

They should be able to refund the credit to my original purchase method.

Return complete
Your return is complete. Your refund has been issued.

When will I get my refund?
A refund will appear on your bank account or credit card statement within the next 7 days.
Learn more about refund
View returnrefund status

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