Complaints about Amazon

Amazon is an online retailer, manufacturer of electronic book readers, and cloud computing.

As with any ecommerce company, something can go wrong on Amazon. Do you have a problem with quality control? Did something go wrong with your membership plan or purchase?

How to file an Amazon complaint?

Whatever your complaint about Amazon is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Amazon complaint' button.
2. Describe your complaint in detail, and suggest how Amazon should resolve it.
3. Submit your complaint directly to Amazon and mention that you posted your complaint on

Statistics of Amazon in the category Online Services

9 number of complaints
1.7 /10
6 votes

Complaints timeline

Package never received

Complaint from on 28 November 2018 about Amazon in category Online Services

Package was documented as delivered to old address which was condemned. It was supposedly put on the porch but house was checked daily and package was never delivered. Would like this matter resolved Read more