Our sentiment meter has identified a 100% increase in complaints about Amazon over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Amazon's offerings.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Amazon? Submit your Amazon complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Amazon.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Amazon complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about Amazon over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon's track record in addressing complaints within the Online Services, Retail Company category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Amazon. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Amazon accountable for any issues you may have encountered.
You can file any kind of complaint related to Amazon, such as issues with orders, delivery problems, problems with products or services, incorrect billing, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Amazon include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Amazon may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, we also advise you to contact Amazon customer service directly. You can reach out to them through their help section, @AmazonHelp on Twitter, or by calling their customer service hotline at 1-888-280-4331.
Below, you will find the contact information for the complaint department of Amazon. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Amazon by calling 1-888-280-4331. If you want to reach out to Amazon through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Cvette6991 on 19 April 2022 about Amazon.
After I was wiped out of my 1400.00 stimulus check and 200.00 from my Benefits I receive monthly. I have a app on my cell for my Gov.isseued that tells me where and amount of charges. This happens Last year... Read more
Complaint from cuarda123 on 14 March 2022 about Amazon.
Package continue to be left in hallway buildings and other people are stealing them. Read more
Complaint from Unhappy costumer on 09 March 2022 about Amazon.
I order a item which it said it will be delivered in Saturday if I ordered in the next 2 hours so I ordered in Friday and by Saturday the status is your order it hast not been shipped ... Read more
Complaint from it cloud global on 02 March 2022 about Amazon.
I ordered 4 hard drives and only 1 hard drive show up in the package. contacted their customer service several times which no help. The problem is the status showed delivered but I don't have all my items The help desk agent claimed... Read more
Complaint from mtnrnnr@hotmail.com on 22 February 2022 about Amazon.
I ordered this--Utopia Kitchen Nonstick Saucepan Set - 1 Quart and 2 Quart Sauce Pan Set with Lid - Multipurpose Pots Set Use for Home Kitchen or Restaurant (Grey-Black) I received this--Utopia Kitchen Nonstick Frying Pan Set - 3 Piece Induction... Read more
Complaint from wdiane638@gmail.com on 17 February 2022 about Amazon.
THIS IS THE 3RD REQUEST ABOUT THIS ORDER ABOVE I NEVER RECEIVED THIS ORDER AND I HAVE BEEN CONTACTING THEM AND THEY ARE DOING NOTHING. THIS IS THE THIRD TIME THAT I HAVE BEEN BURNED BY AMAZON. ... Read more
Complaint from smiles5611 on 14 February 2022 about Amazon.
Amazon Fresh Grocery service is junk. Out of about ~4 orders twice it has happened that my order is late, then the site will say my order is out for delivery AFTER waiting for hours then I finally get message... Read more
Complaint from Jurquijo on 13 February 2022 about Amazon.
I recently unsubscribed from Amazon prime as my wife and I consolidated from two to one account. It was prudent as cost of prime have gone up. In cancelling from prime it asked if we wanted to delete all info.... Read more
Complaint from Mert on 11 February 2022 about Amazon.
Received an order that was a fraud and trying to notify Amazon was a joke. I spent at least 45 minutes to find somewhere in complaints to report the scam. Thanks Amazon Read more
Complaint from Jackpatt@aol.com on 27 January 2022 about Amazon.
I ordered a Westinghouse Heated Blanket (Queen) and received a smaller blanket. This happened twice in a row for the same item. Either the picker picked the wrong item twice or the item is out of stock and this is... Read more
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