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Bank statement charge

What is YOUR-SAVING.COM on my bank statement?

Who charged you

Reward Gateway voucher shops for discount schemes

YOUR-SAVING.COM is Reward Gateway, which runs the voucher shops of employee perks and discount schemes. It is usually a discounted e-voucher, gift card or top-up of a reloadable shopping card bought through a discount scheme, such as your employer's perks site.

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Charged without asking, after you cancelled, or no refund? Tell me what happened. I write your complaint with you and we send it to Reward Gateway.

How it can show on a statement

  • YOUR-SAVING.COM
  • YOUR-SAVING.COM LONDON GBR

Find out what it was

  1. Sign in to your employer's perks site or your discount scheme's app and check the voucher and card order history for the date and amount.

  2. Search your inbox for voucher or top-up confirmation emails from your perks site or another discount scheme.

  3. Check any reloadable shopping card you hold for an automatic top-up.

  4. Ask the people in your household who belong to a discount scheme whether they bought a voucher with your card.

  5. Still a charge you did not agree to? File your complaint here. We write it with you and send it to Reward Gateway, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “YOUR-SAVING.COM”?

Discount schemes carry your employer's or the scheme's own branding, but the purchase is processed by Reward Gateway, so the statement shows its payment name instead of the scheme or the shop the voucher was for, such as a supermarket.

LONDON is the location of Reward Gateway's UK office, not of the shop. Your Saving is not a subscription club either: the amount is what was paid for a voucher or top-up, which is usually a little less than the value it loads.

Why you might see this charge

  • An instant e-voucher bought at a discount to spend at a supermarket, shop, restaurant or cinema.
  • A top-up of a reloadable shopping card, including an automatic top-up set up earlier.
  • A physical gift card or a text message voucher ordered through the scheme.
  • A purchase by someone in your household who belongs to an employee discount scheme and used your card.

Is YOUR-SAVING.COM legit?

The name belongs to Reward Gateway, an established employee benefits company that is part of Edenred, and its own page says the payment relates to a purchase made through a discount programme that you, or someone you know, belongs to.

Some people with no discount scheme report attempted payments under this name, so a payment that nobody in your household can match deserves attention. Check it in your own scheme account, never through a link in a message.

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Questions about YOUR-SAVING.COM

What is YOUR-SAVING.COM on my bank statement?

It is Reward Gateway, which runs voucher shops for employee perks and discount schemes. The payment is usually a discounted voucher, gift card or card top-up bought through one of those schemes.

Is Your Saving linked to Blue Light Card?

It used to be. Blue Light Card's voucher shop ran on Reward Gateway, so its voucher and card purchases showed under this name, but that shop has closed for new purchases. A new payment is more likely from an employee perks site or another discount scheme.

Is Your Saving a subscription?

No. There is no membership fee behind the name: each payment is a voucher or top-up, though a reloadable card can be set to top up automatically.

What if I did not agree to a YOUR-SAVING.COM payment?

File a complaint on Complain.biz. We write it with you and send it to Reward Gateway, so you do not have to chase it yourself.

Based on

  • Reward Gateway: 'Your Purchase' page reached from your-saving.com
  • Blue Light Card: Voucher Shop now works with Reward Gateway
  • Reward Gateway | Edenred: EasySaver reloadable discount cards
  • Companies House: REWARD GATEWAY (UK) LTD
  • Trustpilot: Your Saving (your-saving.com) reviews

Charged without asking?
File a complaint about Reward Gateway.