Bank statement charge
What is AMAZON MKTPLACE PMTS or AMZN Mktp US on my bank statement?
Who charged you
Amazon store orders and marketplace sellers
AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. It is often an item from an independent seller that Amazon takes the payment for, and each shipment of an order can show as its own line.
How it can show on a statement
AMZN Mktp USAMZN Mktp US*[reference code]AMAZON MKTPLACE PMTSAmazon Mktpl*[reference code]
10 more ways it shows
AMAZON MKTPLACE PMTS AMZN.COM/BILL WAAmazon.comAMAZON UK MARKETPLACEAmazon Mark*AMAZON EU AMAZON.CO.UK LUXAMAZON.CO.UKAMAZON SVCS EU-UKPOS AmazonAmazon MerchandiseAmazon Bookstore
Find out what it was
- 1
In your Amazon account, open Your Payments > Transactions: every charge is listed with its amount, date and order number.
- 2
Open Your Orders for the days before the statement date, keeping in mind that Amazon charges when an item ships, not when you order it.
- 3
Open the order and compare each shipment's total with the separate lines on your statement.
- 4
Search your inbox for Amazon order and shipping confirmation emails with the same amount.
- 5
If someone else in your household has their own Amazon account, ask them to check Your Orders there for the same amount and date, since an account with your card saved can charge it.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “AMZN Mktp US”?
Mktp, Mktpl and Mktplace are Marketplace cut short to fit the narrow name field on a statement, and AMZN is Amazon's stock ticker. Amazon collects the payment for the independent sellers on its marketplace, so the shop you actually bought from never appears.
The letters after the asterisk are a payment reference that usually does not match the order number in your account. The billing tag and WA at the end point to Amazon's billing in Seattle, Washington; UK lines often end in LU or LUX because Amazon's European company is based in Luxembourg.
Why you might see this charge
- An order shipped in parts: Amazon charges each shipment as it leaves, so one order can show up as two or three lines.
- A preorder, a back-ordered item or a gift order shipped later than you expected, and the charge came when it shipped.
- Someone with access to your card placed an order, or another Amazon account in your household has your card saved.
- An additional card on the same credit or debit account, such as one held by a partner, was used.
- An authorization for an order you cancelled before it shipped, which shows as pending but is not a final charge.
- A refund was given before an item came back and the item was not returned in time, so Amazon charged for it again.
Is AMZN Mktp US legit?
AMZN Mktp US is one of Amazon's own billing names for genuine purchases: Amazon lists it with AMAZON MKTPLACE PMTS and Amazon.com as charges for an order on its store.
The common lookalikes are fake order emails, texts and voice messages about a suspicious purchase that push you to click a link, dial a number or share a one-time code. A charge made on your own Amazon account appears in your Amazon Transactions list; one placed from another Amazon account with your card does not. Check it there, never through a link in a message.
What people told us about charges from Amazon
30 complaints about Amazon on Complain.biz are about a charge.
My last 2 purchases i have been double billed....they refunded one of the billings.
I have an unauthorized charge on my (Capital One Credit Card--Dated 120820), in the amount of $130.01.
Which Amazon charge is it?
An unknown Amazon charge on your card is one of these:
| On your statement | Who charged you | What it usually is |
|---|---|---|
| AMZN Digital | Amazon | AMZN Digital (Amazon Digital Svcs) is Amazon's billing name for digital orders: ebooks, video rentals and purchases… |
| AMZN Mktp US this page | Amazon | AMZN Mktp US and AMAZON MKTPLACE PMTS are Amazon Marketplace charges: Amazon, charging for an order from its store. |
| Amazon Prime Pmts | Amazon | Amazon Prime Pmts is Amazon's billing name for Prime payments, usually the fee for a Prime membership. |
| AMAZON RETA* | Amazon | AMAZON RETA* is Amazon, charging for an order from its store; it is commonly reported on items sold by Amazon itself. |
| Prime Video Channels | Prime Video | Prime Video Channels is Amazon billing for an add-on channel you subscribed to inside Prime Video, on top of Prime. |
| Kindle Svcs | Amazon Kindle | Kindle Svcs is Amazon, charging for a Kindle book or a Kindle subscription. |
| Audible | Audible | Audible is Amazon's audiobook service, which bills under its own name and short billing tags. |
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| 702 SW 8TH ST BENTONVILLE AR | Walmart | 702 SW 8TH ST BENTONVILLE AR is Walmart: the address of its long-time head office, which banks print on online charges… |
| BUYGOODS | BuyGoods | BUYGOODS is BuyGoods Inc., a US company registered in Delaware that sells health and wellness products, such as… |
| DIGISTORE24 | Digistore24 | DIGISTORE24 is Digistore24, a German online reseller that sells supplements, courses, e-books and other products for… |
| AWX*PAY DEAL UK | PayDeal | AWX*PAY DEAL UK is PayDeal, an online shop selling low-priced clothing, shoes and home items, paid through Airwallex. |
| BKG*HOTEL AT BOOKING.C | Booking.com | BKG*HOTEL AT BOOKING.C is Booking.com, the hotel and travel booking site. |
| YOUR-SAVING.COM | Reward Gateway | YOUR-SAVING.COM is Reward Gateway, which runs the voucher shops of employee perks and discount schemes. |
| EBAY COMMERCE INC | eBay | EBAY COMMERCE INC is eBay's own payments company, which takes the payment for purchases on eBay in the US and pays the… |
| TESCO PFS | Tesco petrol stations | TESCO PFS is a Tesco petrol filling station; PFS is short for petrol filling station. |
Questions about AMZN Mktp US
What is AMAZON MKTPLACE PMTS?
It is the same Amazon purchase charge as AMZN Mktp US, written out a little longer. Amazon lists both as charges for an order on its store, often for an item from an independent seller.
Why did Amazon charge me twice?
Usually because the order shipped in parts: Amazon charges each shipment separately as it leaves. An authorization for a changed or cancelled order can also sit next to the real charge for up to about a week, but it is not a final charge.
How do I look up an Amazon charge?
Open Your Payments > Transactions in your Amazon account and match the amount and date; each charge links to its order. The code after the asterisk is a payment reference and usually does not match an order number.
Why is there an unknown Amazon charge on my card?
It is usually an order that shipped in parts, a Prime or Kindle renewal, or a digital purchase on another device or account in your household. Find the line in the table of Amazon charges on this page to see which one.
What can I do about an Amazon charge I did not agree to?
File a complaint on Complain.biz. We write it with you and send it to Amazon, so you do not have to chase it yourself.
Based on
- Identify an Amazon Charge (Amazon Customer Service)
- Unknown Charges / How to research an unknown Amazon charge (Amazon UK)
- Identifying a scam (Amazon Customer Service)
- Amazon Seller Forums: "Amazon MKTPLACE PMTS AMZN.COM/BILL WA"
- Amazon Seller Forums (EU): Amazon marketplace charges on account (AMZNMktplace)
- Emma: See how Amazon appears on your bank statement (UK transaction data)
- Gerald: What is the Amazon Marketplace Pmts charge (third-party, Mktpl format)