While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 34 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Jason78 on 09 October 2023 about Uber.
I have been trying to get my wallet returned which was accidently left in an uber on the 4/9/23 and was responded to stating found on the 07/09/23. I informed the person that was emailing me that I was out... Read more
Complaint from BrianG on 05 October 2023 about Uber.
On 22/09/2023 I ordered and used an Uber taxi invoiced at 13.56. My account was charged 13.91 and 27.47 on 22/09/2023. I complained to customer services and they refunded me 13.91. I wrote saying thank you but the refund is... Read more
Complaint from Julian9 on 29 September 2023 about Uber.
I’ve been contacting Uber ride because I was overcharged and they are unable to help me. It's been more than a month now and they are still asking me for the same information. I provided them with the information. Well,... Read more
Complaint from Bella Grier on 29 September 2023 about Uber.
Uber driver made various sexual remarks and became inappropriately touchy as I was sitting in the front seat. He was reaching along my legs and making uncomfortable jokes during. He seemed erratic and his pupils were big so I don’t... Read more
Complaint from mbagheri on 18 September 2023 about Uber.
I had a ride with Uber and I was sent a taxi. When we arrived at the destination, the driver mentioned that he has not received any online payment and i need to pay cash. However, I noticed that... Read more
Complaint from Eb Al on 14 September 2023 about Uber.
I work in food delivery in Uber eats, and she blocked me without any warning, even though my rating was high Read more
Complaint from Latch67@ gmail.com on 09 September 2023 about Uber.
I uploaded my police background check and Driver abstracts 5 days ago not getting approved please help to approve it Read more
Complaint from CHETRAM on 07 September 2023 about Uber.
I'm an Uber driver for over 8 years with 24000. I've uploaded new car in May of 2023 and till now September 2023 Uber refuses to give me ride requests. I've visited the green light hub made many calls still... Read more
Complaint from Mitch dean on 29 August 2023 about Uber.
Went on my online banking and iv been charged $50 by uber for a ride i never order or took Its not on my uber account but the withdrawal of money is Read more
Complaint from Mel3177 on 12 August 2023 about Uber.
I was Ubering on 6/30 and was T-boned in an accident and suffered both physical and property damages. Although I was not at fault and that other insurance company is not being honest and responsive, Progressive deems it necessary to... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
