While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 32 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Sensible cyclist on 16 July 2020 about Uber.
Cycling along Sauchiehall st in Glasgow’s cycle path and saw your driver with one hand on his sat nav,(both eyes on it also)not concentrating and swerved into my path.concequently making me swerve to avoid and falling off my bicycle.Daylight hours.no... Read more
I ordered an Uber to pick up my boyfriend and bring him home because he had my car and it overheated. The Uber driver drove slowly past him, turned around, came back and told him he couldn't give him... Read more
I wanted to travel from Terrigal to Ourimbah on the Central Coast of NSW, however this journey was to cost $100 each way; is this because its a Saturday...Cheaper to take a Taxi. Seems to me Uber is so much... Read more
Complaint from carmor on 31 May 2020 about Uber.
The last weeks Uber shows in advance the estimated price and after the trip is done, the fare is a lot higher. The excuse is always that there is high demand and the use the term Uber surge or... Read more
Complaint from Mcross on 02 May 2020 about Uber.
I have rang Uber to report 3 different charges that came out my bank that was not done on my Uber account but another account but I did not authorise these payments one for £140 as I was on the... Read more
Complaint from Shahnaz on 29 March 2020 about Uber.
I feel uber act towards me as if i have no freedom and under constant control . I am polite and behave well but no matter what i am accused by unprofessionallisim and got score of 60%. But no report... Read more
Complaint from kumar on 09 March 2020 about Uber.
I worked uber since 3 years and working with good rating and nice comments from customers. suddenly uber suspense my app which I can not login. It happens while I am working time at city which means I already... Read more
Complaint from fredsanso on 20 February 2020 about Uber.
They keep saying you can download your 1099 but when you go to the page it is not there,then they say they will email it and they do not.Ask them to mail it and they refuse to this has been... Read more
Complaint from Rhonda B on 26 January 2020 about Uber.
Uber drivers allow unnaccompanied minors access to service with no questions. There is no way to get in contact with the company to get in touch with them. Read more
Complaint from Marvin on 10 January 2020 about Uber.
Uber driver showed up at agreed time to begin one way trip from Dallas Tx to Lubbock tx seemed alright we loaded all my power and hand tools and personal belongings I am a home remodeled by trade after loading... Read more
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