While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 32 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jvzaga on 18 November 2019 about Uber.
I drive for uber, I have sent many messages and call their terrible support for at least 32 times regarding this issue, Uber resently adjusted 4 trips without Consulting with me first, the trips were legitimate I use my car,... Read more
Complaint from RUTH N. WABURI on 02 November 2019 about Uber.
I requested for an Urber drive on 19th October at about 01.53hrs Kenyan time. Driver by the number 254784359946 was allocated the ride. He did not call to until i called him at about 01.58hrs . He complained saying it was... Read more
I am a Uber driver. Two weeks ago my Uber account was been hacked the amount of $1500. Uber send me an email that my money has been transferred to a different account to a different country called Peru,Lima. They... Read more
Complaint from Jerome on 09 October 2019 about Uber.
I HAVE A TWIN BROTHER, I WAS USING HIS PHONE, AND THINKING I WAS CREATING MY OWN UBER ACCOUNT, WHEN I HAVE DISCOVERED THAT IT WAS HIS UBER ACCOUNT, I TRY TO CANCELLED THE CHARGE ON MY CREDIT ONE BANK,... Read more
Complaint from Mcfly1984 on 03 October 2019 about Uber.
Yesterday morning I booked an uber car and then I got a notification from my bank letting me know my account was $250 in the negative Read more
Complaint from Jdmoore on 13 September 2019 about Uber.
My wife is a Uber driver. She is fighting to get paid her ride fair money that she rightfully earned. She drove a rider over 70 miles on one ride and she was not paid a cent for. But her... Read more
Complaint from saurabhinsky on 21 July 2019 about Uber.
my Uber account id is ***** and i applied for Uber driver and Uber told me to get Vehicle Inspection done as all other things are ok on my account so i got it done but later they said my... Read more
Complaint from Caring driver on 25 June 2019 about Uber.
Most of the drivers will just stop in a moving lane of traffic to wait for the riders to find them or to drop off their passengers! This is a VERY unsafe practice. They should be more considerate... Read more
Complaint from Millybaby on 12 June 2019 about Uber.
I did not get my bonus money for doing one hundred tripand also other thing involed Read more
Complaint from Bennykeesh1 on 09 June 2019 about Uber.
I have driven for uber ride-share for nearly 4 years of safe reliable driving with over 3000 trips with no accidents or incidents! On June 7th I gave a ride to lady who had placed two stops on the trip! The... Read more
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