Uber complaint: Discrepancy in Delivery Fee Payment
Filed 18 Jan 2024 by Omolaraeni
I would like to bring to your attention an issue involving one of your dispatch riders.
Despite being paid a delivery fee of 48, he falsely claimed the fee was 100 when delivering to the recipient. Even after the recipient ed the actual payment amount, he denied receiving the proof of payment.
Regrettably, he managed to collect an additional 48 from the recipient on top of the original payment made to his account. This incident occurred yesterday and is a serious concern.
I kindly request your investigation into this matter and urge to return the 48 he cunningly obtained from the recipient. Such actions tarnish the reputation of your service, and swift resolution is necessary to maintain trust with your customers.
Report
Discussion
0 comments
No comments yet. Been through something similar with Uber? Start the discussion above.
More Uber complaints
View all 205I want my uber cash back
Uber doesn’t explain how to use the app. Doesn’t say explicitly that uber cash expires. I was waiting like 3…
Missing food from shopping bag
My first Uber Asda delivery was a joke!!! Food came an hour later, the only thing missing is the meat…
Reservation driver Never picked up
I made a reservation on August 13th to be picked up at 5AM on Sunday Aug. 15th. The driver never…