Uber complaint: Gift card failure

Complaint from tubaboy963 reported on 21 May 2022 about Uber

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I bought an Uber gift card 3 months ago from 7Eleven. I went to redeem it as i was walking back home and it said This gift card has already been redeemed. I contacted them immediately and sent them the pics of the receipt and gift card they asked for and they said there specialist department needed to investigate and i needed to find an alternate payment method or transportation to get to work that night. Some time after the 2 month mark and before the 4 month mark, they closed my complaint without talking to me.

Suggested solution:

Credit or refund me $40 for the gift card and there should be something extra for the inconvenience. I can't not pay them for 3 months.

Uber complaint Gift card failure
Uber complaint Gift card failure
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