Uber complaint: Review cancellation fee

Name: Review cancellation fee
Item: Uber
Rating: 1
Author: Marcio

Open 14 Nov 2023 110 views Public Transport

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Filed 14 Nov 2023 by Marcio

I called the Uber driver that I was running a bit late and I asked him if he could wait more 5 minutes and he said no problem at all so when I got downstairs he just left without call me. And the Uber system they charged $10 “cancellation fee “ but they’ve charged me $18 as says my bank statement. This company is real chief!!! I’m looking for being refunded

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Case details

Status: Open
Company: Uber
Filed: 14 Nov 2023
Rating: 1/5
Desired resolution: Refund me the $18 was charged.
Problem: Charged cancellation fee after driver left
About: ride cancellation fee
At stake: $18

Progress

Filed
Company notified
Company replied
Resolved

14 Nov 2023 Complaint filed and published
14 Nov 2023 Message from Bizzy: we notified Uber about this complaint.

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