Uber complaint: Fraud and Theft

Complaint from ag_27@yahoo.com reported on 11 December 2021 about Uber

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My complaint:

I took a ride on 9122021 from Shalimar Garden Extension 2 to I energizer A-37 sector 60 Noida. The total fare was Rs.205. Since driver was lack of cash so I told that I have only Rs.203 so he accepted the same and I left the cab as well. Unfortunately my wallet with Rs. 1000 (5002) along with my ATM, Aadhaar Card and PAN Card was by mistaken left in cab. I tried to contact the Cab Driver but he did not pick up the call for at least 20 minutes. There were chances that he would have been on a ride. After 20 minutes I gave a call once again as a last shot to my luck and it was successfully connected. He picked the call and when I told him that I just took a ride and he left me at the drop location with my name. He was able to recognize me. I told him while getting out of cab I left my wallet in his cab. He said yes it is here and will be glad to return however will have to wait for at least 10 mins. I agreed and he also told when he comes to return will have to use his fuel and will also leave a trip. So I promised him to pay for the loss since he was courteous enough to return my wallet. He came and told it was 165 INR. Since was out of cash so I asked to take 35 INR additional. As a reward or tip since he helped me generously. After I took my wallet and he left I found there was a 500 INR missing from my wallet.

Suggested solution:

I would request UBER to please adjust that 500 INR in my next rides. The 200 INR is a reward from my end to the courteous driver. However 500 INR which he took without information is incorrect. Please help asap. I apologize however there is no option available with me to share a proof. You can check my Uber Rides. My Name is Ankur Agarwal.

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