Uber complaint: wrong pick up area

Name: wrong pick up area
Item: Uber
Author: phillip

Open 8 Dec 2021 118 views Public Transport

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Filed 8 Dec 2021 by phillip

called to be picked up at 375 hanover st in Boston and they kept telling us they would pick us up at Clark street which we had no idea where it was. Called 3 diff times to drivers before getting one that came to pick us up correctly. Very upset, cold out and cranky by then! this was 1st ride with Uber and probably will never use them again.

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Case details

Status: Open
Company: Uber
Filed: 8 Dec 2021
Desired resolution: ???? not sure but hope that we were not charged for anything
Problem: Drivers sent to wrong pickup location
About: ride

Progress

Filed
Company notified
Company replied
Resolved

8 Dec 2021 Complaint filed and published
8 Dec 2021 Message from Bizzy: we notified Uber about this complaint.

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