Absolute thieves is how I would describe Priceline. I’m so tired of explaining my situation that I’m just going to make this a short speech. All I wanted was to use the credit from a cancelled flight that they sent... Read more
Priceline complaints
Priceline Complaint Sentiment: Neutral
Our sentiment meter has detected that Priceline complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with Priceline, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
Priceline complaint process
Do you have a dispute or had a bad customer experience with Priceline? Submit your Priceline complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Priceline.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Priceline complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Priceline?
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Priceline complaints chart
We have received 41 complaints about Priceline over the last 12 months. The graph below shows a monthly breakdown.
Priceline complaint statistics
Curious about Priceline's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
How to contact the customer service of Priceline?
Below, you will find the contact information for the complaint department of Priceline. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Priceline by calling 1-877-477-5807. For Priceline support through email, send your inquiry to executive.services@priceline.com. If you want to reach out to Priceline through their own website, you can use their contact form.
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Priceline reviews: (166)
Authentic experiences shared by our community for your benefit.
Won’t refund money, did not contact/pay hotel
Complaint from Tashagipple on 22 April 2024 about Priceline.
I booked a room through Priceline and paid with my Apple Pay on the app. After staying at the hotel, I was also charged on my credit card. When I tried to dispute with the hotel, the hotel said they... Read more
Unfair disability treatment and disgusting Room
Complaint from Daniellenoire2525 on 02 April 2024 about Priceline.
Roaches, burn holes, wrinkled sheets, dirty sheets, tub won't drain, not smoke free, rat holes! No charging ports Read more
Charged for Booking that was cancelled
Complaint from Joe R on 28 March 2024 about Priceline.
I booked rooms with reservation 278-729-065-17 and pin 1409. Despite receiving the cancellation number and sharing with with Priceline customer service, the Better Business Bureau and Brent Keller, the CEO, 6 months have passed and still they REFUSE to refund... Read more
False advertising
Complaint from Naly528 on 04 March 2024 about Priceline.
My reservation 462-984-295-18 was ed prior to car pick up, the morning of the pick up I receive a text from an employee telling me my car wasnt ready until 4:00pm and that I could pick it up at... Read more
Wrong Date
Complaint from Chaplainvet on 29 February 2024 about Priceline.
January 12,2024, I requested an EXTENSION to July 25th to 28th trip for an EXTRA day to the 29th. Extension 46520858517 was given for January 29th of July 29th. I gave approval thinking I heard him give me the proper... Read more
Priceline said to refund my airline ticket from Korean Airline. Korean Airline did refund the money to Priceline according the Priceline when I called. Months later, Priceline said Korean Airline did refund the money but Priceline said accounting lost the... Read more
Priceline Complaint against Simple Energy company
Complaint from Mohammed Mustafa on 03 February 2024 about Priceline.
Hi, My name is Mohammed Mustfa and I am from Bangalore, recent past in August'2023 I booked Simple One electrical vehicle from simple energy company. That time the price of the vehicle is some where around 130000. Now when it is... Read more
The company did not issue my fly
Complaint from trangmpham@live.com on 28 January 2024 about Priceline.
If they have negative star I would gave them negative stars. I canceled my fly around July 2023, The agents told me so many different thing that they do not gave me credit for that fly cancel, I either have... Read more
Priceline re-scheduled my ticket 3 times. My itinerary number is 24555961518 my reservation is 10CBBK. I had a layover but I never expected to spend the night in the airport. They refused to provide me with a voucher and... Read more
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