Priceline complaint: Refund

Complaint from Saman reported on 26 February 2024 about Priceline

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My complaint:

Priceline said to refund my airline ticket from Korean Airline. Korean Airline did refund the money to Priceline according the Priceline when I called. Months later, Priceline said Korean Airline did refund the money but Priceline said accounting lost the money and will look into it. I have been calling Priceline and every time I would get the same response saying we are looking into it and will reach out in 5 business. Weeks later nothing, same response when I called again.

Suggested solution:

Refund the money like they promise.

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