Priceline Complaint Sentiment: Neutral

Our sentiment meter has detected that Priceline complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with Priceline, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Priceline complaint process

Do you have a dispute or had a bad customer experience with Priceline? Submit your Priceline complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Priceline.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Priceline complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Priceline?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Priceline complaints chart

We have received 41 complaints about Priceline over the last 12 months. The graph below shows a monthly breakdown.

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Priceline complaint statistics

Curious about Priceline's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

166
Total complaints
165
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 166 ratings

How to contact the customer service of Priceline?

Below, you will find the contact information for the complaint department of Priceline. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-477-5807
Webcare email:
executive.services@priceline.com
Contact form:

You can contact the customer service of Priceline by calling 1-877-477-5807. For Priceline support through email, send your inquiry to executive.services@priceline.com. If you want to reach out to Priceline through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Priceline reviews: (166)

Authentic experiences shared by our community for your benefit.

Poor Customer Support

Complaint from Eric B. on 14 August 2023 about Priceline.

I booked a hotel unfortunately through the Express option on Priceline because I thought I was getting a great deal, however, I have learned that when booking with Express I always get the lesser of the hotels offered me. ... Read more

Comments: 0
Rating:

Refund Request

Complaint from Cora Falkins on 13 August 2023 about Priceline.

I made reservations through PRiCELINE for 2 separate rooms at Days Inn Suites in Ft. Bragg, NC to check-in 7/1/23 and check-out 7/1/23. In making my reservations, I requested one handicap accessible room for my 98 year old... Read more

Comments: 0
Rating:

False advertisement

Complaint from Vega on 08 August 2023 about Priceline.

Car rental through Priceline is advertised as free cancellations they even charge a upgraded fee for that option for the car company sixt, when you try to cancel the reservation they send you to sixt website which offered no free... Read more

Comments: 0
Rating:

Scammed

Complaint from Shiblee on 03 August 2023 about Priceline.

I am a part-time Priceline worker. I joined this company and hoping to earn some money. However, after joining I completed one evolution with super deal. I got two super deal for second evolution. Where I have to recharge £1,206.12... Read more

Comments: 0
Rating:

Won’t refunded

Complaint from Clothesminded on 27 July 2023 about Priceline.

I booked a hotel with price line with my family and new born baby I could stay hotel was moldy and dirty and dusty I was told I would recieve a refund from hotel hotel sent refund Priceline won’t refund... Read more

Comments: 0
Rating:

Billing Dispute

Complaint from Sparr01 on 16 July 2023 about Priceline.

D-854201090623 Priceline is running a scam by using deceitful practices. On Friday, 6/9/2023, around 4 pm, I used Priceline to book a last minute room in CASPER, Wyoming for that same night of 6/9/23. Instead of informing me that there were... Read more

Comments: 0
Rating:

Outrages charge.

Complaint from WAR on 16 July 2023 about Priceline.

Was reviewing my charges and came across this charge that is completely redeculiois. Not only is is more that the cost of the hotel for a night but they are giving me the run around . Tax Recovery Charges Service... Read more

Comments: 0
Rating:

Hotel was closed

Complaint from Oppfctr on 14 July 2023 about Priceline.

Hotel was booked in advance but closed when we got there. After spending 3 hours on the phone with Priceline they are very uncooperative, refusing a refund, on hold for hours, transferred from one operator to another and hung up... Read more

Comments: 0
Rating:

Holel Reservation cancelled refund

Complaint from daniel patrick on 24 June 2023 about Priceline.

I cancelled a Holiday Inn reservation in Pleasanton, CA. for a reservation from October 15 to 22, 2023. Priceline web site showed a lower price so I called Priceline, seven days before the cancellation date and time, and asked them... Read more

Comments: 0
Rating:

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