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Priceline complaint: Not a 3 star hotel

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Filed 8 Mar 2022 by Megan

I needed a hotel for a night and checked Priceline. They had a deal where they would pick a 3 star hotel for you for a lower price. They gave : star similar options like The Hyatt Place, Holiday Inn and Comfort Inn. Those were fine with me so I said, why not. So I clicked on the deal and got…..Econo Lodge. What! Like pay by the hour, Econo Lodge. So since I have three children and didn’t want to get murdered, I chatted with two Priceline employees and then eventually called. They all told me the same thing, that I agreed to the deal. They will not refund me the money. Well, I agreed to a 3 star hotel and not a 1 star murder motel. All reviews say the same thing, Econo Lodge is gross and not a 3 star motel. I will not stay there because I don’t want bed bugs, and since they refused to refund my, I had to spend more to get an actual 3 star hotel.

Priceline complaint: Not a 3 star hotel
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