Priceline complaint: Not honoring VIP membership
Filed 16 Jun 2021 by VANESSA
I rented a car for a week in San Antonio. Expedia had an upgrade to a SUV for $113 cheaper and I called Priceline and asked if they would honor my VIP membership that is supposed to give me the best price guarantee by crediting you what you offer paid, they refused to do so. I asked the rep what was the use of having VIP status when there is no such thing and I was unable to get a reasonable response. All he could say is I’m sorry ma’am for the inconvenience.
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