Priceline complaint: Rental car not received

I scheduled a rental car for my upcoming trip to Houston, Texas and was to pick-up and the William Hobby International Airport (details below). I was never able to receive the rental once arriving. Therefore, I had to go to Avis car rental and pay for a car for that night. On the following day, I tried to pick up the car again from ACE rental car service and they told me that I could. However, when I tried to do so, they said that they did not have me down for a rental car. So, I had to go back to Avis and sign up for another rental car for the remainder of my stay in Houston.
Details below:

Pick-up: Tue, March 8, 2022 – 05:00 PM

Drop-off: Sat, March 19, 2022 – 05:00 PM

Rental Location: ACE
William P. Hobby Airport (HOU)
12140 Gulf Freeway Suite A, Houston, TX 77034

Driver Name: Shirley Acklin

ACE Confirmation Number: POV12499538

This was a hardship to me because I was out of pocket more money than I actually could afford and had to charge it to my credit card.