Priceline complaint: False advertisement

Name: False advertisement
Item: Priceline
Rating: 1
Author: Julian

Open 8 Aug 2023 134 views Travel

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Filed 8 Aug 2023 by Julian

Car rental through Priceline is advertised as free cancellations they even charge a upgraded fee for that option for the car company sixt, when you try to cancel the reservation they send you to sixt website which offered no free cancellation even thought that’s what’s advertised

Priceline complaint: False advertisement — Photo Julian uploaded with this complaint

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Case details

Status: Open
Company: Priceline
Filed: 8 Aug 2023
Rating: 1/5
Desired resolution: pay sixt the 100$ which sixt charges for the cancelation. Or just cancel my reservation
Problem: Advertised free cancellation not honored
About: car rental
At stake: $100

Progress

Filed
Company notified
Company replied
Resolved

8 Aug 2023 Complaint filed and published
8 Aug 2023 Message from Bizzy: we notified Priceline about this complaint.

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