customer service is sucks!!!
Complaint from Mercedes Begay Dominique on 07 November 2023 about Priceline.
customer service agent is very sucks Read more
Priceline complaints
Priceline Complaint Sentiment: Neutral
Our sentiment meter has detected that Priceline complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with Priceline, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
Priceline complaint process
Do you have a dispute or had a bad customer experience with Priceline? Submit your Priceline complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Priceline.
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How to file a complaint about Priceline?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Priceline complaints chart
We have received 41 complaints about Priceline over the last 12 months. The graph below shows a monthly breakdown.
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Priceline complaint statistics
Curious about Priceline's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
164
Total complaints
163
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
164 ratings
How to contact the customer service of Priceline?
Below, you will find the contact information for the complaint department of Priceline. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-477-5807
Webcare email:
executive.services@priceline.com
Contact form:
You can contact the customer service of Priceline by calling 1-877-477-5807. For Priceline support through email, send your inquiry to executive.services@priceline.com. If you want to reach out to Priceline through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Priceline reviews: (164)
Authentic experiences shared by our community for your benefit.
False Advertisement
Complaint from Ediez on 03 October 2023 about Priceline.
I made a reservation based on the below photo from your Priceline website, awhich shows that La Casa de Huéspedes in Madrid, Spain has both Airport Shuttle and Wheelchair access which it had neither. We had to pay 30€ taxi... Read more
Wrong date on reservation
Complaint from Jefjaxsr25 on 29 September 2023 about Priceline.
I made a flight reservation with Breeze Airlines for October 22,2023 for arrival at LAX. After that, I was asked if I needed a hotel. I replied yes and I made the reservation. I’m flying in from Richmond,Va on that... Read more
Unacceptable ticket purchasing experience
Complaint from Fang on 15 September 2023 about Priceline.
My name is FANG YE On August 9, after searching for air ticket information on Google, I downloaded the Priceline app using my Google account and booked a round-trip air ticket to Montreal, Canada, in September. Something unfortunate happened. Throughout the entire... Read more
Disclosure of personal information
Complaint from Miner on 13 September 2023 about Priceline.
A floor worker at Priceline bendigo disclosed my medical information to people of the community this included my ex husband and his new family My scripts were on file at Priceline bendigo I made a complaint to the pharmacist... Read more
Flight cancellations
Complaint from Sheila S. on 06 September 2023 about Priceline.
I booked a bundle through the Priceline- flight and hotel- I was charged the entire amount and received an email with a ation for the flights, and one for the hotel. The flights were booked through delta, I tried to... Read more
Priceline Confirmed my flight as Valid then American Airlines cancelled it with no notice to me.
Complaint from Accordionist on 30 August 2023 about Priceline.
I am a nationally known and recognized jazz accordionist with 100’s if not 1000’s of supporters. I perform concerts all over the United States for accordionists, musicians, audiences and accordion organizations. I was scheduled to play concerts for a charitable... Read more
Cancellation without my authorization
Complaint from 35629753516 on 16 August 2023 about Priceline.
I purchased a flight ticket operated by AirCanada on Priceline.com one month ago. The ticket was ed and payment went through. But then yesterday Priceline canceled my ticket without my authorization. Now when I used the reservation code to try... Read more
Poor Customer Support
Complaint from Eric B. on 14 August 2023 about Priceline.
I booked a hotel unfortunately through the Express option on Priceline because I thought I was getting a great deal, however, I have learned that when booking with Express I always get the lesser of the hotels offered me. ... Read more
Refund Request
Complaint from Cora Falkins on 13 August 2023 about Priceline.
I made reservations through PRiCELINE for 2 separate rooms at Days Inn Suites in Ft. Bragg, NC to check-in 7/1/23 and check-out 7/1/23. In making my reservations, I requested one handicap accessible room for my 98 year old... Read more
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