Skip to content
File a complaint

Priceline complaints

Priceline complaint: False advertising

Open 78 views Travel

Filed 4 Mar 2024 by Mirnalys

My reservation 462-984-295-18 was ed prior to car pick up, the morning of the pick up I receive a text from an employee telling me my car wasnt ready until 4:00pm and that I could pick it up at that time. I stated I already had reservations and needed it and the two cars instead of my van was provided. I asked (through text because they never picked up the phone) that I needed a larger van because having two cars paying double gas, tolls and parking was not duable. Their response was that they were already reserved. No other options given besides take the two cars or cancel the reservation and when asked why they could not give it to us be cause it was showing as available online for same day pick up, the employee stated that it was something the company always do but then upon arrival customers would have to take other options. Totally misleading information and false advertising from the website to the local office. On top of it we also got charge the drop off fee at another city when on the website it was never stated.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Priceline? Start the discussion above.

Wronged by Priceline too?
Make it sting!