While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Chasity Hall on 01 April 2023 about Netflix.
I made a payment directly to Netflix on 33123 because my service had been interrupted. I wake up on 4123 to an additional payment taken out of my account due to Roku Subscription Management. One payment clearly being listed as... Read more
Complaint from Mike Little--Attorney on 27 March 2023 about Netflix.
I bought subscription to Netflix from January 2021 to December 2021 for $8.99mo. I cancelled it in December 2021. Someone opened an unauthorized account on my debit card in January 2022 with charges of $8.99 first appearing on February 2022... Read more
Complaint from JamieC on 26 March 2023 about Netflix.
I have my Netflix account through my Spark account (which I didn't realize) so I should not be charged for anything, but for the last 2 years I have been charged an amount from Netflix every month, a variable amount... Read more
Complaint from Mandie. on 16 March 2023 about Netflix.
No flashing image warning for photosensitive epilepsy sufferer. Example Elite: season 1 episode 1. As soon as the episode starts there is strobe lightning. I have been in touch with them about 67 times with this issue but nothing... Read more
Complaint from Crunch on 01 March 2023 about Netflix.
After watching a series for several months, i noticed a small line at the top left saying that this series expires on Feb 28. Unfortunately this line is not very obvious; it took a bit of time to notice... Read more
Complaint from gjenaiyah on 28 February 2023 about Netflix.
My husband has had a Netflix account forever. He started with DVDs then when streaming started he switched, and cancelled the DVDs. That was 10 years ago. MY card has been charged the $8.63month for DVDs for... Read more
Complaint from Eduardo Galvan on 18 February 2023 about Netflix.
After Canada imposed Netflix to collect taxes for its services, Netflix supposed to have reasonable steps to make sure to charge customers for the right tax in Canada. I live in Alberta, Canada and I have been charged taxes as... Read more
Complaint from Israt on 18 February 2023 about Netflix.
Hello I am upset with the fact that Netflix trying to get into customer's personal spaces. As a customer, I don't feel comfortable for Netflix or any streaming company to track down my IP ADDRESS INFO. I don't need a bunch... Read more
Complaint from brettydcole550 on 04 February 2023 about Netflix.
I just have to say that, doing away with the family sharing one account, was a bad business move. Especially during times of inflation and people struggling to pay bills as it is in general. I hope that Netflix loses... Read more
Complaint from Vannahr on 02 February 2023 about Netflix.
The idea of forcing people to sign into their home network after 31 days is absolutely ridiculous. What if you can’t? What if you can only use Netflix on your phone? Or you go on a long term trip and... Read more
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