Netflix complaint: Upgradation of my plan without my permission

Name: Upgradation of my plan without my permission
Item: Netflix
Author: Shreyash

Open 29 May 2021 327 views Broadcasting Network Online Services

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Filed 29 May 2021 by Shreyash

My Netflix plan was upgraded from basic to JD without my permission. I was using 199rs plan but suddenly I found that on 29 May 202, they changed my plan to 649rs.
Apart it automatically debited from my debit card without my concern.

Netflix complaint: Upgradation of my plan without my permission — Photo Shreyash uploaded with this complaint

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Case details

Status: Open
Company: Netflix
Filed: 29 May 2021
Desired resolution: I want my plan to be converted into basic and 449rs to be deposited in my account. Further I dont wish for automatically charging it.
Problem: Plan upgraded and charged without permission
About: streaming plan
At stake: 449 INR

Progress

Filed
Company notified
Company replied
Resolved

29 May 2021 Complaint filed and published
29 May 2021 Message from Bizzy: we notified Netflix about this complaint.

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