Netflix complaint: Unauthorized Charges for Spanish Account by Third Party
Filed 27 Mar 2023 by Michael
I bought subscription to Netflix from January 2021 to December 2021 for $8.99mo. I cancelled it in December 2021. Someone opened an unauthorized account on my debit card in January 2022 with charges of $8.99 first appearing on February 2022 which continuted until August 2022. The unauthorized account was Spanish account–mine was English account. I caught charges when I logged on to Netlix to check subscription rates and saw account with several Spanish account. I immediately cancelled Spanish account and notified debit card company. i was reimbursed several months’s charges but am still out-of-pocket $60.
All I want is reimbursement of the $60. Netflix refuses to accept responsibility and tries to pawn it off on debit card company. The contract was between me and Netflix. Debit card is immaterial.
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