Netflix complaint: Amount debited and account still on hold

Complaint from Mephistopheles reported on 01 January 2021 about Netflix

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My complaint:

I updated my account with monthly plan on Netflix and they are telling that they have not received the amount.i have double checked with my bank and they said the amount has been debited at Netflix

Suggested solution:

I want a full refund of my money or releasing my account from hold by activating the plan i paid for

Netflix complaint Amount debited and account still on hold
Netflix complaint Amount debited and account still on hold
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