While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JandKjordan on 13 March 2024 about Netflix.
My account was hacked and someone changed it from basic to premium plus added another user. Netflix said there is no way to return me to basic because it was changed. I didn’t make the change but they didn’t care... Read more
I have been getting charged for two accounts for a year when I only opted for one account. I chose the £10.99 deal which has been taken from my account along with £15.99/£17.99 every month also. I have been refunded... Read more
Complaint from NicoleMeyer on 18 February 2024 about Netflix.
On the streaming platform Netflix. A inappropriate film called “Changed Up” that features two children, a male and female. These two young innocent children are inappropriately exposed showing full genitals. I am ashamed that Netflix even entertains something this disturbing.... Read more
Complaint from Krishna Harikumar on 15 February 2024 about Netflix.
I payed the amount of 199 through my gpay on feb12 but the account still not activated the process in my Netflix account Read more
How is it that they can take your money in 5 minutes but tell you it will take 3 days to refund??? I know they keep money in there account to make them interest. Give my money back I'm going... Read more
Complaint from HarrisJ on 04 February 2024 about Netflix.
Netflix bulls my phone company for 5ye basic plan but has recently deleted the ability to cast to my Chromecast plugin. This is really unacceptable. If the TV has their app it works but my tv doesn't have... Read more
Complaint from Maria S on 03 February 2024 about Netflix.
I have a plan where I pay £7.99 monthly, and the same plan and account since years. My account was hacked. Suddenly all my details were changed and I had many emails from Netflix, informing of signing in from a different... Read more
Complaint from BrightLunar on 05 January 2024 about Netflix.
I installed a vpn whatever a while back. I logged into my account from my sister's place and it worked fine there. When I got into my profile at my home, however, they think I am using a vpn because... Read more
Complaint from Lmace1234 on 18 December 2023 about Netflix.
The app doesnt work well lately much worse freezes kicks me out its not the Roku or Tv its netflix app you talk to robots in the phillipines ( netflix rep) they only offer $7.00 refund Wow I’d hate to... Read more
Complaint from Greenh on 10 December 2023 about Netflix.
To whom it may concern, Please accept this email as an official complaint. On Friday 8th December I woke up to find emails that my Netflix account has been hacked. My account had been upgraded and members added without my consent, causing... Read more
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