While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Barbiesue1961 on 01 July 2023 about Netflix.
I signed up for Netflix about 6 months ago. I gave my children my user name and password because we had up to 4 lines. We only use 2 In our home. What gives netflix??? My daughter can no... Read more
Complaint from bethyh59@hotmail.com on 18 June 2023 about Netflix.
I was watching Black mirror episode Joan is Awful and was horrified to watch a women binging and then taking laxatives.. as a women in recovery from eating disorders and a laxative abuse addiction, watching this was extremely... Read more
Complaint from Tantula on 18 June 2023 about Netflix.
Charged for over 6 months after de-activating my Netflix account. Contacted customer service - first chat transcript was terminated as soon as I provided all my information. Second customer service adviser found account using my payment method - cancelled the account and... Read more
Complaint from Astihpem@yahoo.com on 12 June 2023 about Netflix.
Can’t sign in due to account usage. Read more
I have been a Netflix customer for years. They have been chasing me to renew at a good rate. Which is not genuine or available. I tried Netflix complaints and they don’t respond Read more
Complaint from BenSu on 09 June 2023 about Netflix.
It appears that Netflix blocks some or all content when my VPN is enabled. I use VPN for security against hacking against my my personal information including finances. If Netflix forces me disable security protections, should I file a class... Read more
Complaint from Soulhuis on 24 May 2023 about Netflix.
If you live by yourself and are content with the lowest quality video from netflix you're fine, but if you want 1080p or 4k video you have to pay for respectively 2 or 4 screens! Why is there no... Read more
Complaint from Mikayla21 on 17 May 2023 about Netflix.
Jurassic World Camp Cretaceous episode season 5 episode 10. I am currently sitting here with my 6 year old watching Jurassic World, two female characters start kissing. Absolutely disgusting for a 6 year old to see, and as you can imagine... Read more
Using racist slurs in the captions of their shows movies. The word NIER HAS NO PLACE ON TV AND THATS NOT WHAT BLACK PEOPLE CALL EACHOTHER Read more
Complaint from Sarahlee178@hotmail.co.uk on 09 April 2023 about Netflix.
My sister loved the happy tree profile picture on her Netflix account. When we had to delete the account, we could not retrieve the profile picture. She has been crying for hours and we would appreciate it if you brought... Read more
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