While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from loubielou on 28 November 2023 about Netflix.
I tried to download titles to take device away with us on 10.11.23, but it said download limit exceeded despite no downloads!!!, hours on phone and chat to several diff advisors to Abe asked 15 times to sign out of... Read more
Complaint from Jbeebus on 07 November 2023 about Netflix.
My NETFLIX subscription moved to my SKY package in August 2019, and so my SKY bill includes Netflix. Today I discovered that NETFLIX have been taking £15.99 from me every month (on or around the 4th) ever since, to the... Read more
I have Netflix on my main home, but if I go to my holiday home, I can't login to my account via WiFi, because Netflix will cancel it...according to them is account sharing... But on this case, shared with myself.... Read more
Complaint from Alakai on 30 October 2023 about Netflix.
It is unfortunate that there is no option to use one account in multiple locations. The primary use of our account was for our kids that we have split custody of to be able to watch at our home and... Read more
Complaint from Nichole365 on 10 October 2023 about Netflix.
Netflix has been trying to debit my account on 12 days after I started my monthly service plan when I tryed to call about this issue I was disconnected and disrespected and this conversation I do have recorded this needs... Read more
Complaint from None of your business. on 04 October 2023 about Netflix.
I’m a mom of two boys. I’m not against the gay pride movement. But it’s strange to me how a lot of shows, even cartoons are forcing same sex relationships in a lot of movies. My complaint is, if you’re... Read more
Complaint from rugbnut on 04 October 2023 about Netflix.
Received so many reminders about renewal but when I tried to do so nothing happened? Sent email to them but no reply. So I cant watch Netflix till this is sorted. Read more
Complaint from leminhson on 13 September 2023 about Netflix.
In episode 2 and 3, Vietnamese translations use very bad, nasty words which are inappropriate for a literature product. Episode 2: at the frame of 8:40 mintues left, Vietnamese translation is quần què. This word is really nasty. Meahwhile the original... Read more
Netflix constantly freezes and often just shuts down, the app just goes back to Home Screen. I have this problem almost every time I try and watch it. And Netflix has the nerve to go up on the price. Kick rocks! Read more
Complaint from Marty Maryann on 29 August 2023 about Netflix.
Attempting to watch Suits for the last month, movie stops operating everyday. Extremely aggravating.... Read more
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