Netflix complaint: Subscription access cut off
Filed 16 Oct 2021 by Eleanor
My son gave me a 6-month subscription to Netflix. With one month remaining, Netflix has suspended the subscription until I provide updated payment information, ie a credit card number. This has essentially reduced the subscription to 5 months and cheated my son out of 16 of his gift to me. The result is misleading advertising (to him) and bullying tactics (to me). In addition, the chat function did not work properly (see attached).
Report
Discussion
0 comments
No comments yet. Been through something similar with Netflix? Start the discussion above.
More Netflix complaints
View all 1,386Big Timber show
I live on Vancouver Island. I pay for Netflix this show offends me. The logging needs to stop, it is…
Pack changed from 199 to 499
Pack changed from 199 to 499 The customer service executive gives us the reason that we have tried logging in…
Billed 9 times in a 3 month period
Billed 2 extra times in March April. One extra in May n June. Called to cancel my card after it…