Netflix complaint: Pack changed from 199 to 499

Name: Pack changed from 199 to 499
Item: Netflix
Author: Vivek

Open 15 Oct 2021 170 views Broadcasting Network Online Services

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Filed 15 Oct 2021 by Vivek

Pack changed from 199 to 499 The customer service executive gives us the reason that we have tried logging in using tv. But how does the get changed by just logging in. It was a stupid reply.

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Case details

Status: Open
Company: Netflix
Filed: 15 Oct 2021
Desired resolution: Need refund of extra 300 rs charged.
Problem: Plan upgraded to pricier tier unrequested
About: streaming plan
At stake: 300 INR

Progress

Filed
Company notified
Company replied
Resolved

15 Oct 2021 Complaint filed and published
15 Oct 2021 Message from Bizzy: we notified Netflix about this complaint.

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