Netflix complaint: My plan was upgraded to 659 without my permission
Filed 29 Oct 2021 by Navyashree
My plan was upgraded to 659 without my permission and the amount of 199 was debited twice in a month. One transaction was made on 2nd October and again on 19th Oct. When I called the customer care, he says it must have accidentally happened from your end. When I denied that this has never happened single time single so many years. HOW NOW?? Just when i activated auto pay, this is what happened. When I asked how come did i pay 199 for 659 plan then? He says must have taken in installment? Seriously? 199 × how much is 659?! Why 199 ? These people can sew up any bullshit! I know Netflix has high reputation and these kind of things doesn’t happen. But even i was shocked to see what happened and the kind of resolution they gave and the stories they said.
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