Netflix complaint: Flashing lights
Filed 16 Mar 2023 by Amanda
No flashing image warning for photosensitive epilepsy sufferer. Example
Elite: season 1 episode 1. As soon as the episode starts there is strobe lightning. I have been in touch with them about 67 times with this issue but nothing is being done.
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cwtpc
This would indeed be a good suggestion. However, If you've really called them nearly 70 times, you may want to stop. You're speaking to a customer service center agent, someone who has no influence on this but whose job performance suffers because of the repeated calls. They'll leave the feedback as a note on your account, once is enough and your feedback may be implemented sometime or it may not. Repeatedly calling about the same thing will just end up having the calls being logged as spam which isn't helping your case. In the mean time, perhaps you can stop checking if the lights still flash and watch something else.
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