While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from persona que paga la cuenta on 15 March 2020 about Netflix.
It is almost the fifth time someone use my account. The last time,I decided to call Netflix to ask them how to solve the problem and the assistance proposed me to cancel the account and create one new with three... Read more
Complaint from Sal on 14 March 2020 about Netflix.
Hello, I have been charged higher rate for the past 6 months on Netflex. So I was a student in the U.S and opened an account in Netflex. After I graduated and went back to Saudi Arabia I changed my... Read more
Complaint from Nikky on 13 March 2020 about Netflix.
This is beyond frustrating. I am currently SERVING with the United States Peace Corps in Guyana, South America. Being away from home super requires that one watch more movies. Well, Netflix has been disappointing in this regard. You keep locking out my account. I NEED... Read more
Complaint from hassan.alsada@gmail.com on 10 March 2020 about Netflix.
my account has been hacked or transferred to someone else and I was charged for almost a year. I was not checking the bills. when I contacted Netflix live chat they said someone else was getting a free ride. Sorry... Read more
Complaint from Rag on 19 January 2020 about Netflix.
Hi My money Got AutoDebited without my Permission,, Please Refund the Amount Of 199- with was Aito debited on jan 10 2020. 1.10 Am Please Do the Needfull Thanks Read more
Complaint from Bharath0099 on 25 December 2019 about Netflix.
I wanted to try 30days free trail on Netflix as shown in their ads but my amount got debited when I contacted the customers care they are saying that there is no free trail in India and there are no... Read more
Complaint from Shybooty on 13 December 2019 about Netflix.
How dare you Netflix. How dare you. I am appalled and sickened by The First Temptation of Christ. How dare you offend my spirituality. I am definitely appalled and HIGHLY offended by that movie. How dare you. Do you not... Read more
Complaint from Kiran on 29 November 2019 about Netflix.
Spoke to your customer care, the issue was not resolved Pathetic response from your customer support Read more
Complaint from chipahoy on 19 November 2019 about Netflix.
I have contacted Netflix via Twitter three times without a single response. On the website, when I try to view my DVD queue, it says the page is not available at this time. I have cleared my cache and tried... Read more
Complaint from ravisekharn on 06 November 2019 about Netflix.
My Netflix account has been accessed without my authorization followed by change of my account password and the e-mail ID. I have subscribed for the premium plan and my credit card details are given for auto subscription. Now I am... Read more
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